Therese Jansen
SIMI VALLEY,CA
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of Commercial, Residential, Short Sales and Refinance real estate transactions.
Overview
11
11
years of professional experience
Work History
Senior Escrow Officer/Branch Manager
Pacific Coastline Escrow
03.2023 - Current
- Enhanced client satisfaction by efficiently managing complex escrow transactions and providing exceptional customer service.
- Reduced closing timeframes for residential and commercial properties by streamlining escrow processes and coordinating with relevant parties.
- Mitigated risk in real estate transactions by conducting thorough title searches, preparing accurate legal documents, and ensuring proper execution of all paperwork.
- Fostered strong relationships with clients, lenders, agents, and attorneys to facilitate smooth escrow transactions and maintain a high level of referral business.
Senior Escrow Officer/Branch Manager
Landmark Escrow
04.2021 - 01.2023
- Enhanced client satisfaction by efficiently managing complex escrow transactions and providing exceptional customer service.
- Reduced closing timeframes for residential and commercial properties by streamlining escrow processes and coordinating with relevant parties.
- Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
Senior Escrow Officer/Branch Manager
All Valley Escrow
07.2018 - 04.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
Senior Escrow Officer / Branch Manager
Prellis Escrow Inc.
11.2012 - 07.2018
- Enhanced client satisfaction by efficiently managing complex escrow transactions and providing exceptional customer service.
- Reduced closing timeframes for residential and commercial properties by streamlining escrow processes and coordinating with relevant parties.
- Mitigated risk in real estate transactions by conducting thorough title searches, preparing accurate legal documents, and ensuring proper execution of all paperwork.
- Fostered strong relationships with clients, lenders, agents, and attorneys to facilitate smooth escrow transactions and maintain a high level of referral business.
Education
Business
California State University - Northridge
Northridge, CASkills
- Closing Disclosure
- Escrow management
- Real Estate Closing Processes
- Escrow Standards
- Problem-Solving
- Relationship Building
Timeline
Senior Escrow Officer/Branch Manager
Pacific Coastline Escrow
03.2023 - Current
Senior Escrow Officer/Branch Manager
Landmark Escrow
04.2021 - 01.2023
Senior Escrow Officer/Branch Manager
All Valley Escrow
07.2018 - 04.2021
Senior Escrow Officer / Branch Manager
Prellis Escrow Inc.
11.2012 - 07.2018
Business
California State University - Northridge
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