Fabiola Demesyeux

• Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
• Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
• Mixed water and detergents in containers to prepare chemical cleaning solutions.
• Operated steam cleaner to refresh and disinfect fibers of carpet.
• Communicated repair needs to maintenance staff.
• Managed laundry sorting, washing, drying, and ironing.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Adhered to safety protocols by enforcing proper equipment usage.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
• Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
• Reported damages, maintenance problems, safety issues, and potential hazards to management.
• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
• Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
• Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
• Responded to customer inquiries and resolved complaints to increase satisfaction.
• Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
• Washed and folded towels and linens to properly stock guest rooms.
• Kept logs of cleaning activities to enable tracking history and maintain accurate records.
• Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
• Gathered dirty laundry in 17 rooms to arrange for pickup to laundromat.
• Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Handled requests for extra linens, toiletries and other supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Ran special errands, including retrieving dry cleaning and making requested purchases.

Hang, cleaned and rehung draperies to maintain freshness.

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Verified cleanliness and organization of storage areas and carts.
• Operated electronic backpack vacuums and floor sweepers.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.

• Collaborated with front desk staff to address guest requests or concerns, resulting in swift resolution and enhanced guest satisfaction.
• Managed linen inventory efficiently, keeping track of usage patterns to avoid shortages or waste.
• Enhanced guest satisfaction by providing efficient turndown services and maintaining a clean environment.
• Maintained detailed records of completed turndown services, enabling accurate tracking of room statuses and inventory replenishment.