Theressa Phillips
Petersburg,AK
Summary
Highly motivated individual with great attitude and professional versatility. Able to work in high stress environments, follow direction, work independently, and maintain professional composure.
Overview
13
13
years of professional experience
Work History
City Cargo
Joe Prus
02.2022 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
Mountain View Manor
Shelyn Bell
12.2019 - 02.2022
- Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Delivered and served meals and provided other dining needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Petersburg Childrens Center
Sharlay Mamoe
10.2014 - 12.2019
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Addressed behavioral and learning issues with parents and daycare management.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
Petersburg Medical Center
Jean Norheim
06.2010 - 10.2014
- Followed all food safety regulations while preparing meals for patients.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Monitored food safety and sanitation standards in food service areas.
- Participated in medical staff meetings and other committees related to nutrition care.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Education
High School Diploma -
Petersburg High School
109 Charles West St, Petersburg Alaska 9983305.2008
Skills
- Works well with other people; an efficient communicator & team player
- Excellent in customer relations, including handling complains and conflict resolution
- Excellent at problem solving and critical thinking
- Observant with a good eye for detail
- Good with technology and computer programs
- Great attitude and always willing to expand my knowledge, education, and training
Timeline
City Cargo
Joe Prus
02.2022 - Current
Mountain View Manor
Shelyn Bell
12.2019 - 02.2022
Petersburg Childrens Center
Sharlay Mamoe
10.2014 - 12.2019
Petersburg Medical Center
Jean Norheim
06.2010 - 10.2014
High School Diploma -
Petersburg High School
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