Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theria Mitchell

New Hyde Park,NY

Summary

Dependable and detail-oriented Assistant with experience managing administrative tasks, coordinating schedules, and providing efficient office support. Skilled in communication, organization, and problem-solving to ensure smooth office operations.

Communicate effectively, both orally and in writing.

Experience creating broad environments and working with diverse populations.

Comfortable multi-tasking and providing exceptional, empathetic customer service, both in person and over the telephone in fast-paced environments.

Overview

Work History

Teacher Aide

Brookville Center for Children Services
New Hyde Park, NY
  • Assist the assigned teacher as requested in all areas of the daily classroom routine.
  • Assist the children as requested by the teacher; maintain the health and safety of the classroom environment by performing assigned tasks.
  • Prepare classroom materials as requested by the teacher.
  • Assisted in creating lesson plans and activities to engage students in learning.

Senior Camp Counselor

Cross Island YMCA
Bellerose, NY
  • Planned and implemented daily activities such as outdoor games, sports, arts and crafts, etc. to keep campers entertained and learning.
  • Maintained a safe environment for campers while encouraging them to explore and have fun.
  • Monitored campers at all times to ensure their safety.
  • Cleaned and sanitized classroom environment at the beginning and end of the workday.
  • Maintained a positive and appropriate relationship with campers, staff, and parents.
  • Ensured compliance with all camp regulations and policies.

Check-in Agent

SMS International Shore Operations
New York, NY
  • Processed various forms of payment and applied travel vouchers to help customers obtain tickets.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Searched for and located available seats and cabins for passengers.
  • Checked luggage and directed passengers to concourses and piers.
  • Completed order transactions and generated travel documentation and detailed itineraries.

Office Assistant

SUNY Schenectady
Schenectady, NY
  • Completed work schedules, managed calendars, and arranged appointments.
  • Greeted visitors or callers to handle questions or direct them to appropriate staff.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Completed and mailed contracts, invoices, or checks.
  • Answered phone calls and welcomed visitors to the office. Inventoried and ordered materials, supplies, and services.

Product Advisor

Microsoft
New York, NY
  • Assessed error root causes, aiding diagnostic checks and performance investigations.
  • Responded to user requests for service by troubleshooting problems and helping to develop solutions. Provided excellent customer service by responding to phone, email, and online requests, questions, and complaints.
  • Created centralized management capability by integrating warehouse management software applications.
  • Utilized PowerPoint to present data and information with text, and diagrams with animation.

Childcare Assistant

Summer Youth Employment Program
Kew Gardens, NY
  • Aided special needs children.
  • Instructed children in health, and personal habits involving eating, resting, and hygiene habits.
  • Coordinated field trips to local parks, fire stations, and zoos.
  • Performed sales of camp merchandise.
  • Maintained a neat environment by organizing toy bins and bookshelves.

Volunteer

Bread and Life
Brooklyn , NY
  • Provided assistance to staff in the daily operations of the organization.
  • Assisted with fundraising efforts, including event planning and donor outreach.

Education

Public Service And Law

Hillcrest High School
Jamaica, NY
01-2021

Psychology

Moreno Valley College
Moreno Valley, CA

Criminal Science

Schenectady County Community College
Schenectady

Criminal Justice

Northern Arizona University
Flagstaff, AZ

Skills

  • Verbal and Written Communications
  • Documentation and Reporting
  • Negotiation
  • Analytics
  • Customer Service
  • Clerical
  • Computer Applications
  • Problem-Solving

Timeline

Teacher Aide

Brookville Center for Children Services

Senior Camp Counselor

Cross Island YMCA

Check-in Agent

SMS International Shore Operations

Office Assistant

SUNY Schenectady

Product Advisor

Microsoft

Childcare Assistant

Summer Youth Employment Program

Volunteer

Bread and Life

Public Service And Law

Hillcrest High School

Psychology

Moreno Valley College

Criminal Science

Schenectady County Community College

Criminal Justice

Northern Arizona University
Theria Mitchell