Theron Garcia
Mulvane,KS
Summary
High-driven and even higher performing candidate, eager to learn new things and excel in them. Finding solutions to any obstacles that are faced, Accountability is my moral law, providing outstanding customer service skills to any type of guest.
Overview
4
4
years of professional experience
Work History
Hospitality Intern
Scenic Stays
05.2024 - 08.2024
- Answered telephone calls and emails to assist customers in making reservations.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Marketed and coordinated banquet rooms for social events and business meetings, increasing total revenue 22%.
- Performed multiple tasks in different departments
Administrative Assistant
Fort Hays State University
08.2023 - 05.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed Social Media accounts
- Worked with all Microsoft programs
Cook/Server
Amy's Pizza Place
09.2020 - 08.2023
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
No Degree - Marketing & Business Administration
Fort Hays State University
Hays, KS05.2027
High School Diploma -
Mulvane High School
Mulvane, KS05.2023
Skills
- Guest Relations Management
- Reservation Management
- Marketing support
- Event Planning Assistance
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Computer Skills
- Decision-Making
Timeline
Hospitality Intern
Scenic Stays
05.2024 - 08.2024
Administrative Assistant
Fort Hays State University
08.2023 - 05.2024
Cook/Server
Amy's Pizza Place
09.2020 - 08.2023
No Degree - Marketing & Business Administration
Fort Hays State University
High School Diploma -
Mulvane High School
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