Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Custom
Timeline
Generic

THERRESA JOHNSON

East Stroudsburg,PA

Summary

Customer-focused retail professional with 5 years of experience in the retail industry. Proven track record of providing exceptional customer service, driving sales, and exceeding performance targets. Skilled in product merchandising, inventory management, and staff training. Adept at building strong relationships with customers and colleagues to foster a positive shopping or customer interaction environment. Seeking to leverage my retail expertise and passion for delivering memorable customer service experiences in a dynamic retail setting. Detail-oriented and becoming a certified pharmacy technician with 6 months to 1 year of experience in retail and hospital pharmacy settings. Proficient in prescription processing, medication dispensing, inventory management, and customer service. Skilled in accurately compounding medications, maintaining compliance with regulations, and providing support to pharmacists. Dedicated team player with a strong work ethic and a commitment to delivering high-quality pharmaceutical care. Focused to detail and organized professional with 6 months to 1 year of experience providing administrative support to executives and teams. Proficient in managing calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence. Skilled in prioritizing tasks, multitasking effectively, and maintaining confidentiality. Strong communication and interpersonal abilities with a proactive approach to problem-solving. Dedicated and hyper-aware patrol officer with 1 year of service in law enforcement. Proven track record of ensuring public safety, enforcing laws, and responding to emergencies. Skilled in patrol operations, crime prevention, and community policing. Proficient patrolling buildings, defensive tactics, and emergency response procedures. Committed to upholding the highest standards of integrity, professionalism, and accountability in all aspects of law enforcement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Physical Therapist Assistant

Mountain Valley Orthopedics
East Stroudsburg, PA
02.2024 - Current
  • Patient assessment and evaluation
  • Therapeutic exercise prescription
  • Manual therapy techniques
  • Patient education and home exercise programs
  • Rehabilitation documentation and progress notes.

Pharmacy Assistant

Walgreens Pharmacy
Stroudsburg, PA
07.2023 - Current
  • Processed and filled prescriptions accurately and efficiently, including verifying patient information, medication dosages, and instructions
  • Prepared compounded medications, following established protocols and safety guidelines
  • Managed inventory levels by ordering, receiving, and restocking medications and supplies
  • Assisted pharmacists with medication therapy management and patient counseling
  • Provided exceptional customer service, addressing inquiries and concerns from patients and healthcare providers
  • Maintained cleanliness and organization of the pharmacy area, adhering to sanitation and safety standards.

Security Patrol Officer

East Stroudsburg University
East Stroudsburg, PA
01.2022 - 05.2023
  • Patrolling the campus
  • Taking safety measures to ensure the campus is safe from crimes
  • Riding in the patrol car
  • Took rounds around the school about 3 times before shift ended
  • Conducted routine patrols of assigned areas to deter criminal activity, enforce traffic laws, and maintain public order with the Stroudsburg Police
  • Responded to emergency calls for service, including accidents, disturbances, and criminal incidents, and provided assistance as needed with the Stroudsburg Police.

Cashier, Overnight Stocker, Morning Stocker, Personal Shopper, Customer Service

Walmart
East Stroudsburg, PA
06.2018 - 11.2022
  • Ring out customers
  • Reshops (returning things customers didn't want)
  • After a certain time, returning my till and shutting down my register
  • Self-checkout (standing and watching customers to make sure the transactions being made are proper)
  • Worked overnight as a stocker putting up freight and cleaning up for the store to look in business for the next day
  • Shopped for customers for their groceries and dispensed it to their vehicles
  • Putting up freight, fixing the top shelves to make it neat, putting up fixtures for sales in the morning.

Personal Care Aide

St Lukes Villa
Wilkes Barre, PA
09.2019 - 03.2020
  • Provided personalized care and support to clients in their homes, assisting with activities of daily living (ADLs) based on individual needs and care plans
  • Assisted clients with bathing, dressing, grooming, and toileting, maintaining dignity and privacy at all times
  • Administered medications according to prescribed schedules and documented medication administration accurately
  • Maintained a clean and safe environment by performing light housekeeping tasks, such as tidying living areas and laundering linens.

Cashier

Price Chopper
Marshalls Creek, PA
10.2020 - 07.2021
  • Helped customers during transactions
  • Returned items customers did not want
  • Provided excellent customer service
  • Helped in the garden department.

Babysitter

Volunteer Work
East Stroudsburg, PA
05.2016 - 12.2018
  • Provided childcare services to families in the community on a volunteer basis
  • Supervised and engaged children in age-appropriate activities, such as games, crafts, reading, and outdoor play
  • Ensured the safety and well-being of children at all times, including during mealtime, bedtime, and outdoor excursions.

Librarian

University of Pittsburgh
Pittsburgh, PA
10.2016 - 10.2017
  • Managed the library's collection development process, including selection, acquisition, and deselection of materials in various formats to meet the needs of patrons
  • Cataloged and classified library materials using standard cataloging practices and metadata schemas to ensure accurate and accessible information retrieval
  • Provided reference and research assistance to library users, including answering inquiries, conducting literature searches, and assisting with database navigation
  • Collaborated with faculty to integrate library resources and services into curriculum development and course assignments.

Education

Criminal Justice/ Sociology Degree -

East Stroudsburg University
05.2023

High School Diploma -

East Stroudsburg High School South
05.2016

Skills

  • Pharmacy
  • Prescription processing
  • Medication dispensing
  • Inventory management
  • Compounding medications
  • Customer service
  • Pharmacy software
  • Knowledge of pharmacy law and regulations
  • HIPAA compliance
  • Law Enforcement
  • Law enforcement procedures and protocols
  • Crime prevention and investigation
  • Emergency response and crisis management
  • Community policing and public relations
  • Report writing and documentation
  • Strong problem-solving and decision-making abilities
  • Physical Therapy
  • Strong communication and interpersonal skills
  • Empathy and compassion for patients
  • Ability to work effectively in a team environment
  • Attention to detail and accuracy in documentation
  • Commitment to ethical and professional conduct
  • Personal Care
  • Compassionate and patient-centered care
  • Effective communication and interpersonal skills
  • Attention to detail and sensitivity to clients' needs
  • Commitment to maintaining confidentiality and privacy
  • Proficient in:
  • Microsoft Office Suite: Word: Word processing, formatting, and document creation
    Excel: Spreadsheets, data analysis, and formula calculations
    PowerPoint: Presentation design, slide creation, and visual storytelling
    Outlook: Email management, scheduling, and calendar coordination
  • Microsoft Outlook: Email management, calendar integration, and scheduling
  • Gmail: Google's email service with integrated productivity tools
  • Microsoft Project: Project planning, scheduling, and resource management
  • Asana: Task management, project collaboration, and workflow automation
  • Trello: Visual project management tool using boards and cards
  • Rx30:
  • Prescription processing
    Medication dispensing
    Inventory management
    Patient profiles management
  • PioneerRx:
  • Prescription filling and verification
    Patient medication history tracking
    Inventory control and ordering
    Billing and insurance processing
    QS/1 Pharmacy Software:
  • Prescription processing and adjudication
    Inventory management and tracking
    Patient counseling and medication therapy management
    Reporting and analytics
  • TherapyNotes:
  • Patient intake and assessment forms
    Treatment planning and progress notes
    Insurance billing and claims management
    Secure patient communication and messaging

Accomplishments

  • High School Diploma
  • Honor Roll and Distinguished Honor Roll
  • Dean's List
  • 3.7 GPA

Certification

  • Child Abuse Clearance & FBI
  • CPR

Custom

As an individual deeply committed to serving others and upholding the  principles of justice, my career aspiration is to make a positive impact  in the field of criminal justice and in a healthcare setting. From a young age, I've been driven by  a strong sense of empathy and a desire to assist those in need,  particularly those who have been marginalized or disenfranchised by the  legal system. As well as helping the elderly, the disabled, and the health of people. This passion has guided my personal and professional  pursuits, leading me to pursue a career where I can advocate for  fairness, equity, and accountability within our society, and to help society feel comfortable enough to enhance their life with better health.

Timeline

Physical Therapist Assistant

Mountain Valley Orthopedics
02.2024 - Current

Pharmacy Assistant

Walgreens Pharmacy
07.2023 - Current

Security Patrol Officer

East Stroudsburg University
01.2022 - 05.2023

Cashier

Price Chopper
10.2020 - 07.2021

Personal Care Aide

St Lukes Villa
09.2019 - 03.2020

Cashier, Overnight Stocker, Morning Stocker, Personal Shopper, Customer Service

Walmart
06.2018 - 11.2022

Librarian

University of Pittsburgh
10.2016 - 10.2017

Babysitter

Volunteer Work
05.2016 - 12.2018

Criminal Justice/ Sociology Degree -

East Stroudsburg University

High School Diploma -

East Stroudsburg High School South
THERRESA JOHNSON