Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Thesea Ingram

Opa-locka,FL

Summary

Results-driven Rail Vehicle Mechanic with strong problem-solving skills and a focus on safety standards. Demonstrated ability to maintain accurate repair records and optimize vehicle performance through effective teamwork and communication.

Overview

29
29
years of professional experience

Work History

Rail Vehicle Mechanic

DTPW
Miami, FL
01.2016 - Current
  • Conducted routine maintenance checks on fleet vehicles to maintain safety standards.
  • Diagnosed mechanical issues in vehicles to ensure optimal performance.
  • Repaired and replaced damaged components using specialized tools and equipment.
  • Collaborated with team members to streamline repair processes for efficiency.
  • Maintained accurate records of repairs and services performed on each vehicle.
  • Implemented safety protocols during repair tasks to ensure a secure work environment.
  • Applied hand tools such as screwdrivers, wrenches, power tools, and pliers to execute repairs.
  • Executed adjustments on collector paddles to optimize performance.
    Removed and replaced high-speed circuit breakers, improving system reliability.
    Serviced APS units and traction motors to maintain peak functionality.
    Replaced wheels, axles, and discs to ensure smooth operation.

Director of Operations

Butterfly Journeez
Miami Gardens, Florida
12.2010 - 12.2019
  • Coordinated logistics for food preparation and service execution.
  • Managed catering operations for large-scale events and corporate functions.
  • Supervised catering staff to ensure efficient service during events.
  • Established relationships with vendors for quality food and supplies procurement.
  • Oversaw inventory management to maintain stock levels for catering supplies.
  • Coordinated delivery times with clients and ensured that all items ordered arrived on time.
  • Conducted client consultations to assess event needs and preferences.
  • Gathered customer requirements and worked with catering team in implementing specifications.
  • Supervised servers during catered events to ensure high standards of service were met.
  • Resolved customer complaints promptly and professionally while maintaining good relations with clients.
  • Maintained accurate records of orders and deliveries for catering services.
  • Reviewed invoices from vendors after each event and approved payment when appropriate.

Transit Bus Operator

Miami-Dade Transit
Miami, FL
01.1997 - 01.2016
  • Operated transit buses on designated routes, ensuring timely service and passenger safety.
  • Assisted passengers with boarding and disembarking, fostering a welcoming environment.
  • Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
  • Communicated effectively with dispatch regarding route changes and service disruptions.
  • Enforced transit policies, ensuring compliance from passengers during travel.
  • Responded to passenger inquiries, providing accurate information about services and schedules.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Collaborated with team members to enhance overall service efficiency and customer satisfaction.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Provided assistance to elderly or disabled passengers with their transportation needs.
  • Managed time effectively by arriving at stops on schedule according to route times.

Education

High School Diploma -

Miami Edison High School
Miami, FL
06-1983

Some College (No Degree) - Office Administration/Secretarial Science

Morris Brown University
Atlanta, GA

Skills

  • Vehicle inspection
  • Engine maintenance
  • Component replacement
  • Maintenance records
  • System diagnostics
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Time management
  • Team collaboration
  • Safety protocol compliance
  • Preventative maintenance
  • Critical thinking

References

References available upon request.

Timeline

Rail Vehicle Mechanic

DTPW
01.2016 - Current

Director of Operations

Butterfly Journeez
12.2010 - 12.2019

Transit Bus Operator

Miami-Dade Transit
01.1997 - 01.2016

High School Diploma -

Miami Edison High School

Some College (No Degree) - Office Administration/Secretarial Science

Morris Brown University
Thesea Ingram