Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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Barbara Penick

Barbara Penick

Wilmington,NC

Summary

Compassionate CNA with expertise in patient care, vital signs monitoring, and clinical documentation. Committed to delivering individualized support that enhances patient comfort and dignity.

Dedicated CNA with a strong focus on individualized patient care and team collaboration. Skilled in monitoring vital signs and advocating for patient needs, ensuring effective communication among healthcare teams to enhance patient outcomes.

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

43
43
years of professional experience
1
1
Certification

Work History

CNA

Assisted Care Home Health
Wilmington,NC
03.2026 - Current
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Provided compassionate care to patients, ensuring comfort and safety throughout daily activities.
  • Assisted with personal hygiene tasks, promoting dignity and respect for each patient.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Administered medication under supervision, adhering to strict healthcare protocols and guidelines.
  • Supported needs of 1 residents under long-term care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

CNA

Interim HealthCare
Wilmington,NC
05.2025 - Current
  • Provided compassionate care and support to patients, enhancing overall well-being and comfort.
  • Assisted with daily living activities, ensuring patient dignity and independence in their routines.
  • Monitored vital signs and documented changes, contributing to accurate patient assessments and care plans.
  • Collaborated with healthcare teams to implement individualized care strategies for diverse patient needs.
  • Led initiatives to streamline patient documentation processes, resulting in enhanced communication among care providers.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

CNA

Bayada Home Health
Wilmington, NC
10.2023 - Current
  • Developed efficient workflows for medication administration, improving compliance with safety protocols.
  • Led initiatives to streamline patient documentation processes, resulting in enhanced communication among care providers.
  • Advocated for patient rights and preferences, ensuring alignment between care delivery and individual choices.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Customer Service Lead & Office Assistant

Food Lion
Wilmington,NC
06.2021 - Current
  • Led customer service team to enhance satisfaction through effective communication and problem resolution.
  • Trained and mentored new staff, fostering a collaborative environment focused on service excellence.
  • Implemented process improvements that streamlined operations and reduced customer wait times.
  • Monitored team performance metrics, identifying areas for development and delivering targeted feedback.
  • Implemented quality assurance protocols to ensure consistent adherence to customer satisfaction standards.
  • Mentored junior representatives, providing guidance on effective customer engagement strategies.
  • Increased team efficiency by optimizing workflow and reducing response time to client requests.
  • Oversaw performance evaluations, setting expectations and fostering professional development within the team.
  • Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
  • Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
  • Conducted regular performance evaluations, setting clear expectations and providing constructive feedback to support professional growth.
  • Assisted in recruiting new hires for the customer service department, conducting interviews and making hiring recommendations.
  • Optimized scheduling processes to ensure adequate staffing levels during peak hours of operation.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Monitored customer service calls to verify representatives' adherence to service standards and best practices.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Ensured timely deposits by efficiently processing cash receipts and preparing bank deposits on a regular basis.
  • Conducted timely bank deposits, improving cash availability for company operations.
  • Prepared daily bank deposits and cash and coin orders.
  • Performed cash handling activities and secured nightly bank deposits.
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Managed cash registers accurately, reconciling daily transactions and preparing bank deposits as needed.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Processed customer transactions accurately and efficiently using POS systems.
  • Handled cash and credit transactions, balancing cash drawers at end of shifts.
  • Trained new hires on checkout procedures and customer service best practices.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

CNA

Bradford Health Services
Birmingham, AL
02.1990 - 05.1992
  • Trained new staff on best practices for patient care, fostering a culture of excellence within the team.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Provided compassionate care and support to patients, enhancing overall well-being and comfort.
  • Assisted with daily living activities, ensuring patient dignity and independence in their routines.
  • Monitored vital signs and documented changes, contributing to accurate patient assessments and care plans.
  • Collaborated with healthcare teams to implement individualized care strategies for diverse patient needs.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Monitored client progress and provided emotional support during recovery sessions.
  • Facilitated group therapy sessions, promoting open communication and peer support.
  • Implemented best practices for crisis intervention, enhancing safety and stability.
  • Led workshops on coping strategies, empowering clients in their recovery journey.
  • Assisted patients in developing coping skills and healthy habits to replace addictive behaviors, strengthening long-term sobriety prospects.
  • Conducted patient assessments, identifying specific addiction issues and risk factors for targeted intervention efforts.
  • Maintained compliance with state licensing requirements and professional ethical guidelines as an Addiction Recovery Technician.
  • Enhanced patient engagement and motivation through empathetic communication and rapport-building techniques.
  • Supported families of patients undergoing addiction treatment, providing education on the recovery process and guidance for effective emotional support.
  • Regularly updated client records to accurately capture progress throughout their recovery journey.
  • Facilitated group therapy sessions, fostering open dialogue and peer support among patients in the recovery process.
  • Developed trusting relationships with clients by maintaining a non-judgmental atmosphere while emphasizing personal accountability.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Provided therapeutic activities to assist with patient development.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
  • Coordinated care transitions between detoxification centers, residential programs, outpatient services, and other relevant entities within the continuum of care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

Greenbriar At The Altamont
Birmingham, AL
09.1983 - 08.1986
  • Supported needs of 10-12 residents under long-term care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Led initiatives to streamline patient documentation processes, resulting in enhanced communication among care providers.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Provided compassionate care and support to patients, enhancing overall well-being and comfort.
  • Assisted with daily living activities, ensuring patient dignity and independence in their routines.
  • Monitored vital signs and documented changes, contributing to accurate patient assessments and care plans.
  • Collaborated with healthcare teams to implement individualized care strategies for diverse patient needs.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Education

GED -

George C Wallace Community College
Dothan, AL
02-1980

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Clinical documentation
  • Multitasking and organization
  • Problem-solving
  • Wound care
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Health monitoring
  • Cultural sensitivity
  • Infection control practices
  • Lifting and transferring
  • Patient hygiene assistance
  • Toileting assistance
  • Medication assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient-focused care
  • Compassionate caregiver
  • Geriatric care
  • Direct patient care
  • Mobility assistance
  • Supporting personal needs
  • Ambulation assistance
  • Companionship and emotional support
  • Documenting behaviors
  • Patient relationship building
  • Inpatient care
  • Light housekeeping
  • Maintaining privacy
  • Adaptable
  • Patient assessments
  • Healthcare ethics
  • Specimen collection
  • Transporting patients
  • Trustworthy companion
  • Patient management
  • Valid NC driver's licenseNC
  • Patient relations
  • Observing responses
  • Medical records management
  • Feeding assistance expert

Accomplishments

  • Achieved CNA by completing Class with accuracy and efficiency.

Certification

  • CNA - Certified Nurse Assistant

Additional Information

North Carolina Notary Public

Commissioned June 18,2025-June 18,2030

The Servants Seal Notary LLC

Timeline

CNA

Assisted Care Home Health
03.2026 - Current

CNA

Interim HealthCare
05.2025 - Current

CNA

Bayada Home Health
10.2023 - Current

Customer Service Lead & Office Assistant

Food Lion
06.2021 - Current

CNA

Bradford Health Services
02.1990 - 05.1992

CNA

Greenbriar At The Altamont
09.1983 - 08.1986

GED -

George C Wallace Community College

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