Summary
Overview
Work History
Education
Skills
Timeline
Generic

THI PHAM

Renton,WA

Summary

Committed and hardworking Warehouse Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers.

Creative problem-solver versed in customer service. Friendly and reliable Cashier-food service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Positive and caring student support professional with upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive and flexible with strong critical thinking and planning abilities.

Overview

12
12
years of professional experience

Work History

CASHIER/Bookkeeping Assistant

Hong Kong Market
02.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Financial Aid/Student Services Assistant

Renton Technical College
04.2012 - Current

o Provide help with the Free Application for Federal Student Aid (FAFSA), Washington Application for State Financial Aid (WASFA), and college applications.

o Support and provide equitable and excellent in-person, phone, email, Zoom and other remote services.

o Assist with FAFSA/WASFA, other agency funding, and college applications processes.

o Support and provide excellent customer service.

o Provide basic service, information, guidance and support.

WAREHOUSE ASSOCIATE

Amazon
09.2021 - 02.2023
  • Improved warehouse efficiency by streamlining inventory management processes
  • Reduced order processing time through effective organization and prioritization of tasks.

FOOD SERVICE WORKER

Hong Kong Market
04.2020 - 09.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area
  • Streamlined food preparation processes for increased efficiency and reduced waste
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Education

Associate of Arts, Business -

Renton Technical College
06.2024

Skills

  • Cash Register Operation
  • Drawer Balancing
  • Product Recommendations
  • Payment Processing

Timeline

CASHIER/Bookkeeping Assistant

Hong Kong Market
02.2023 - Current

WAREHOUSE ASSOCIATE

Amazon
09.2021 - 02.2023

FOOD SERVICE WORKER

Hong Kong Market
04.2020 - 09.2021

Financial Aid/Student Services Assistant

Renton Technical College
04.2012 - Current

Associate of Arts, Business -

Renton Technical College
THI PHAM