Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thiago Flores

Los Angeles

Summary

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

12
12
years of professional experience

Work History

Merchandise Coordinator

Havaianas USA
Los Angeles , CA
06.2022 - Current
  • Coordinate merchandise flow to ensure timely availability in retail locations.
  • Collaborate with cross-functional teams to align on product promotions and displays.
  • Develop visual merchandising standards to enhance product presentation and appeal.
  • Ensure compliance with company policies regarding product quality and safety standards.
  • Analyze customer feedback data regularly in order to identify opportunities for improvement in merchandising practices.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.

Barista/Cashier Team Lead

Cafe Solar de Cahuenga
Los Angeles, California
03.2022 - Current
  • Greet and communicate with customers to take beverage orders and offer recommendations based on taste preferences.
  • Operate cash registers to process customer payments.
  • Maintain clean and organized workspace, enabling coworkers to locate resources and product.

Server

Bossa Nova Brazilian Cuisine
Los Angeles, California
03.2014 - 05.2021
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and provided detailed food descriptions.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Followed health safety guidelines when preparing and serving food products.

Education

BBA - Business Administration

Centro Universitario Assuncao
Sao Paulo, Brazil
12-2008

Skills

  • Visual merchandising
  • Sales data analysis
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Effective communication
  • POS systems
  • Self motivation
  • Flexibility
  • Food safety compliance
  • Team collaboration
  • Hospitality service expertise
  • Strong work ethic
  • Dining crew workflow optimization
  • Positive and professional

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Merchandise Coordinator

Havaianas USA
06.2022 - Current

Barista/Cashier Team Lead

Cafe Solar de Cahuenga
03.2022 - Current

Server

Bossa Nova Brazilian Cuisine
03.2014 - 05.2021

BBA - Business Administration

Centro Universitario Assuncao

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