Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

THIEN C. TRAN

Sachse,TX

Summary

Diligent Senior Network/Infrastructure Engineer with over 20 years of experience in designing, implementing, and maintaining complex network systems. Expertise in enhancing network performance and security while successfully leading large-scale infrastructure projects. Proven track record in troubleshooting and optimizing network protocols and architectures, ensuring seamless operations across LAN and WAN infrastructures. Recognized for exceptional planning, project management, and communication skills that drive results and foster collaboration within teams.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Network Engineer

Texas Instruments, Inc.
Dallas, TX
01.2006 - Current
  • Specialized in network engineering with a proven track record spanning more than two decades, focusing on innovative solutions and strategic infrastructure development.
  • Led network design and implementation projects to enhance infrastructure efficiency and reliability.
  • Assisted teams with network infrastructure projects. Supported design of product distribution center for manufacturing and initiatives for small sales offices.
  • Achieved successful buildout of remote sites by coordinating WAN service delivery with telecom providers. Facilitated effective collaboration between internal project teams and vendors for LAN requirements and low voltage cable work.
  • Achieved successful provisioning of new WAN circuits for customers. Delivered comprehensive cost analysis that informed strategic decisions. Executed router and switch configurations, resulting in improved network performance.
  • Achieved successful deployment of two major WAN hubs in Dallas, strengthening TI's global network capabilities. Delivered two colocation cages in partnership with Tier I and Tier III providers through effective teamwork and project management. Executed the buildout process by aligning with the colocation provider to meet TI's requirements for space, power, and cooling, culminating in a successful go-live of network hardware.
  • Collaborated with major telecom carriers, including AT&T, Lumen, Zayo, Unite Private Network, and Frontier, to drive strategic deployment of new services.
  • Configured, tested and maintained LAN/WAN components and connections.
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs.
  • Assisted teams in executing high-profile projects, including national semiconductor acquisition and site relocation for manufacturing fab expansion in North Texas. Supported upgrades and global router refresh initiatives.
  • Supported global operations by resolving critical network production issues, ensuring minimal disruption to TI's sites in North America, EMEA, and Asia Pacific.
  • Executed project prioritization and management to ensure timely completion within budget constraints.
  • Managed purchasing and installation of networking equipment such as core routers and switches.
  • Oversaw deployment of Cisco hardware within TI's global router fleet, focusing on achieving uniformity and reducing overall hardware costs.
  • Demonstrated flexibility in adapting to evolving environments and integrating innovative systems.
  • Cultivated strong customer relationships within business unit by addressing needs through effective communication and execution.
  • Focused on achieving outcomes and enhancing efficiency in both team-based and individual initiatives.
  • Collaborated with engineering and operational team to address and resolve high-priority critical issues.
  • Assisted in gathering client requirements and assessing project risks. Supported the finalization of technical specifications. Helped develop project plans and schedules, allocate resources, and deploy manpower for individual projects. Collaborated with team members to facilitate smooth project progress.
  • Leveraged extensive knowledge of Cisco routing platforms, specifically ISR G2 and Catalyst 8300/8500 series, to enhance network reliability and efficiency.
  • Demonstrated expertise in Cisco switching technologies, including Cat6500, Cat9k, and Nexus platforms operating on CatOS, IOS, and NX-OS.
  • Engaged in wireless network operations utilizing Aruba campus controllers and Instant Access Points.
  • Assisted in the implementation of Arista switches in data center and remote office environments. Supported deployment of Arista configlets and participated in initial training sessions for Arista AVD.
  • Built and improved network documentation and training procedures to lead successful team completing high-quality work.

System Administrator – Sunnyvale Data Center

QWEST COMMUNICATION, INC
Sunnyvale, CA
01.2000 - 01.2004
  • Oversaw monitoring of client servers, switches, hubs, and firewalls utilizing HP OpenView tools.
  • Managed internal Qwest network surveillance to ensure optimal performance of Cisco routers and Extreme switches.
  • Monitored and supported network backups for multiple customers in a tan environment. Assisted in completing all requested backups successfully using Veritas NetBackup. Helped troubleshoot failed backups and re-run backup jobs as needed. Generated reports on backup status and performance.
  • Provisioned ISDN, T1, DS1, DS3, and POTS lines to customer racks and cages.
  • Diagnosed and resolved LAN and WAN connectivity issues for Qwest customers.
  • Facilitated network engineers in troubleshooting and resolving technical issues.
  • Executed diagnosis and troubleshooting of internetworking devices and infrastructure hardware.
  • Assisted in resolving customer service issues by collaborating with team members. Replicated customer problems to identify solutions with peer engineers.
  • Diagnosed and resolved customer system issues across multiple platforms, including Windows 9x, Windows 2000, NT4, Unix, and Linux.

Education

BS - Business Administration – MIS Concentrated

University of Texas @ Dallas
Richardson, TX
08-2000

Skills

  • Hardware: Cisco Routing and switching platform HP, Nortel, Arista and HP Aruba experience
  • Wireless network design Using Ekahau tool to provide predictive wireless signal heat map
  • Strong troubleshooting skills
  • Effective communication
  • Vendor relationship management Working with various suppliers to drive cost reduction and execution
  • LAN switching technologies - Cisco Cat OS, Cisco IOS, Cisco XE
  • Routing protocols expertise - OSPF and BGP
  • Network architecture design - work with requirement to come up with Base of Design (BoD) that leads to final network architectural topology
  • Verbal and written communication
  • Network configuration
  • Cisco switching expertise
  • Project management

Certification

CCENT

Languages

English
Native or Bilingual
Vietnamese
Full Professional

Timeline

Senior Network Engineer

Texas Instruments, Inc.
01.2006 - Current

System Administrator – Sunnyvale Data Center

QWEST COMMUNICATION, INC
01.2000 - 01.2004

BS - Business Administration – MIS Concentrated

University of Texas @ Dallas
THIEN C. TRAN