Summary
Overview
Work History
Education
Skills
Timeline
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Thien Nguyen

Pearland,TX

Summary

Dynamic Online Personal Shopper at Walmart with a strong attention to detail and exceptional customer service skills. Consistently achieved high satisfaction ratings by efficiently selecting quality products and meeting order requirements. Known for effective route planning and a positive attitude, ensuring timely and accurate deliveries while fostering a collaborative team environment.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
09.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders before pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.


Education

Associate of Arts - Accounting

San Jacinto College
Pasadena, TX
05-2026

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Delivery management
  • Strong fashion sense
  • Attention to detail
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Verifying order accuracy
  • Personal assistance
  • Route planning
  • Hospitality and accommodation
  • Customer service

Timeline

Online Personal Shopper

Walmart
09.2024 - Current

Associate of Arts - Accounting

San Jacinto College