THIERNO DIALLO
Philadelphia,PA
Summary
Dependable and disciplined operations professional with experience in transportation, security-minded compliance, customer interaction, and team leadership. Demonstrated ability to follow strict procedures, operate under pressure, maintain situational awareness, and uphold safety standards. Strong work ethic, clean operational record, and commitment to professionalism. Currently pursuing a Bachelor’s degree in Operations Management and Analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Driver
Knight Transportation
09.2023 - Current
- Operate commercial vehicles in full compliance with federal and state regulations
- Maintain constant situational awareness to ensure public and cargo safety
- Conduct detailed pre-trip and post-trip inspections to prevent operational risk
- Achieved a clean driving and safety record
Independent Contractor
Handy For Pros
01.2021 - Current
- Enter and work in residential and commercial properties while maintaining professionalism and discretion
- Identify safety hazards and resolve issues efficiently
- Manage tools, materials, and job documentation accurately
- Communicate clearly with clients while maintaining trust and reliability
Sales Representative
Spectrum
01.2022 - 05.2022
- Interacted professionally with the public in high-traffic environments
- Assessed customer needs and communicated services clearly and responsibly
- Maintained ethical standards and protected customer information
Manager
McDonald’s
10.2017 - 07.2021
- Supervised daily operations, cash accountability, and staff performance
- Enforced safety, sanitation, and compliance standards
- Trained employees on procedures, conflict resolution, and professionalism
- Supported administrative reporting and operational controls
Education
BBA - Arts in Operations Management And Analysis
University of Arizona
Tucson, AZ06-2026
Skills
Operational Safety & Compliance Situational Awareness Risk Awareness Route & Logistics Planning Asset & Inventory Control
Incident Prevention Procedure Adherence
Customer & Public Interaction Team Coordination
Report Accuracy Time Management Integrity
Certification
- ● Google Data Analytics Certificate (2024)
- ● Food Safety Protection – NYC Department of Health
- ● Business Intelligence Certificate
- ● Foundational Finance for Strategic Decision-Making
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Commercial Driver
Knight Transportation
09.2023 - Current
Sales Representative
Spectrum
01.2022 - 05.2022
Independent Contractor
Handy For Pros
01.2021 - Current
Manager
McDonald’s
10.2017 - 07.2021
BBA - Arts in Operations Management And Analysis
University of Arizona