Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
BusinessDevelopmentManager
Thierry A. Nemorin

Thierry A. Nemorin

BREWSTER,NY

Summary

Detail-oriented Adjustor with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

1
1
Certificate
6
6
years of professional experience

Work History

Claims Adjuster

State Farm
10.2022 - Current
  • Improved claim resolution times by efficiently managing caseload of 50+ claims per month.
  • Achieved high customer satisfaction ratings by providing clear and timely communication throughout claims process.
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for company.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

Liability Claims Adjuster

Koos Consultant Group
01.2018 - Current
  • In 3 months, escalated and resolved 15% of complex fraud cases resulting in $500K+ in recovered funds.
  • Enhanced customer satisfaction by providing timely updates on claim status and addressing concerns promptly.
  • Skillfully negotiated settlements based on calculated exposure.
  • Reduced potential fraud losses by 40% in 6 months by developing and implementing proactive fraud prevention measures.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.

Claims Investigator SIU

Greater New York Insurance
10.2017 - 04.2022
  • Facilitate case management system (CMS) cutting investigation times by 35% in 6 months, reducing bottlenecks in workflow.
  • Reduced fraudulent claims loss by 40% in 6 months by proactively adhering to regulations and providing awareness on analyzing claims data.
  • Reduced fraudulent claims by utilizing strong analytical skills to identify inconsistencies in claimant statements and documentation.
  • Enhanced claim resolution efficiency by conducting thorough investigations and promptly addressing discrepancies.
  • Collaborated with law enforcement agencies to support criminal investigations related to insurance fraud, contributing to successful prosecutions.

Education

Bachelor Of Science - Criminal Justice Administration

John Jay College
New York, NY
06.2008

Skills

  • Trend Evaluations
  • Preserving Crime Scenes
  • Legal knowledge
  • Risk Assessment
  • Claim Analysis
  • Insurance fraud

Accomplishments

  • Registered an average of 4 claims per hour, exceeding company targets by 40%.
  • Served as Lead Adjuster for 255 complex claims.
  • Maintained a superior quality rating 96% in file handling from 2022 to present, exceeding the 75% department goal.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Florida Certified All-Lines Adjuster (CALA)

NYS Investigator License

HIDTA Money Laundering Certification

Xactimate Certification

Languages

Spanish
Limited Working
French
Professional Working

Timeline

Claims Adjuster

State Farm
10.2022 - Current

Liability Claims Adjuster

Koos Consultant Group
01.2018 - Current

Claims Investigator SIU

Greater New York Insurance
10.2017 - 04.2022

Bachelor Of Science - Criminal Justice Administration

John Jay College
Thierry A. Nemorin