Thi Hong Hong Nguyen
San Jose,CA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician (Extra Help)
Santa Clara Valley Medical Center Hospital & Clinics
San Jose, CA
06.2026 - Current
- Retrieved unit-dose medications using boxpicker according to verified medication orders.
- Repackaged medications following hospital procedures and labeling standards.
- Restocked medications and automated dispensing cabinets (pyxis) to maintain inventory levels.
- Delivered medications to inpatient nursing units promptly.
- Performed medication inventory and expiration date checks as part of quality assurance.
- Maintained accurate documentation in compliance with California Board of Pharmacy, Joint Commission, and hospital policies.
Pharmacy Technician
Mckee Medical Pharmacy
San Jose, CA
04.2026 - Current
- Processed prescription orders and prepared medications accurately under pharmacist supervision.
- Counted, labeled, and packaged prescription medications with a high level of accuracy.
- Prepared medications in blister cards for long-term care patients, ensuring proper labeling and packaging according to prescription orders.
- Maintained medication inventory by stocking, labeling, and restocking pharmaceuticals and supplies.
- Answered incoming phone calls and assisted patients, prescribers, and healthcare providers with prescription-related inquiries.
- Assisted pharmacists with medication dispensing, labeling, and packaging.
- Maintained accurate patient records while ensuring compliance with HIPAA and pharmacy regulations.
Pharmacy Assistant
Santa Clara Valley Medical Center Hospital & Clinics
San Jose, CA
04.2023 - 06.2026
- Accurately recorded prescriptions, encompassing insurance billing, pharmaceutical calculations, and resolution of insurance rejections.
- Facilitated pharmacy operations through medication reconciliation, coordination of mail-out services, and bedside delivery.
- Managed POS systems, processed cash and credit transactions, and ensured billing precision.
- Adhered to California BOP, TJC, and internal policies regarding medication handling, storage, and documentation.
- Provided assistance to patients with inquiries, pick-ups, and service recovery, fostering a professional and supportive environment.
- Upheld standards of cleanliness, organization, and safety within the pharmacy.
Front Counter Cashier
Panda Express Restaurant
San Jose, CA
08.2022 - 04.2023
- Operated POS systems to process orders and transactions with precision.
- Established and balanced cash drawers at the beginning and end of each shift.
- Provided assistance to customers by addressing inquiries and resolving concerns.
- Restocked merchandise and maintained accurate inventory records.
- Organized service stations to optimize efficiency and enhance customer satisfaction.
- Performed cleaning duties to uphold a clean and safe environment.
Office Assistant
Thuy T. Hoang MD Office
San Jose, CA
06.2022 - 04.2023
- Utilized medical software for patient scheduling, check-in/check-out, and billing.
- Verified and updated patient insurance information to facilitate accurate claims.
- Guided patients to examination rooms, prepared them for assessments, and addressed routine inquiries.
- Managed incoming calls, triaged messages, and directed information to medical personnel.
- Ensured strict adherence to HIPAA regulations and safeguarded patient confidentiality.
- Provided courteous, prompt, and professional service both in person and via telephone.
Barista
Dzui’s Cake and Desserts
San Jose, CA
09.2019 - 06.2022
- Took customer orders and upsold specialty drinks and food items to enhance sales.
- Managed bar inventory by monitoring stock levels, restocking supplies, and placing orders as needed.
- Maintained cleanliness of customer areas by bussing tables, polishing glassware, and removing debris.
Education
No Degree - Chemistry
Foothill College
Los Altos, CAHigh School Diploma -
Yerba Buena High School
San Jose, CA01.2019
Skills
Medication Prescription Entry
Insurance Billing
Insurance Rejections
Pharmaceutical Calculations
Processed prescription orders and prepared medications accurately
Compliance with Pharmacy Regulatory Bodies
CA BOP
TJC
MERP
Medicare
Medication Dispensing
Medication Reconciliation
POS
Mail-Out
Bedside Delivery
Computer Software
Windows
Endicia (Mail)
Epic & Willow Ambulatory
Customer Service
Reception
Telephone
Certification
- California Pharmacy Technician License
- Issued by: California State Board of Pharmacy
- License number: TCH 207741
- ACTIVE
- Expires: Jan, 2027
LANGUAGES
Vietnamese – Native
English – Professional Working Proficiency
Timeline
Pharmacy Technician (Extra Help)
Santa Clara Valley Medical Center Hospital & Clinics
06.2026 - Current
Pharmacy Technician
Mckee Medical Pharmacy
04.2026 - Current
Pharmacy Assistant
Santa Clara Valley Medical Center Hospital & Clinics
04.2023 - 06.2026
Front Counter Cashier
Panda Express Restaurant
08.2022 - 04.2023
Office Assistant
Thuy T. Hoang MD Office
06.2022 - 04.2023
Barista
Dzui’s Cake and Desserts
09.2019 - 06.2022
No Degree - Chemistry
Foothill College
High School Diploma -
Yerba Buena High School