Summary
Overview
Work History
Education
Skills
read book
Languages
Timeline
Generic

Thi Minh Chau Nguyen

San Mateo,CA

Summary

Driven Retail Sales Associate with a proven track record at Macy's and Target, enhancing customer engagement and loyalty through exceptional customer service and problem-solving skills. Collaborated effectively to surpass sales targets, demonstrating a blend of retail sales expertise and teamwork. Achieved consistent customer satisfaction and return visits, contributing to sales growth.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Macy's
06.2018 - 04.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Retail Sales Associate

Target
04.2016 - 04.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

No Degree - Business Administration

College of San Mateo
San Mateo, CA
08.2024

High School Diploma -

San Mateo Adult School
San Mateo, CA
06.2020

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Engagement
  • Retail Sales

read book

James Clear's "Atomic Habits" caught my attention lately. The book delves into the science of habit formation and provides practical strategies for building good habits and breaking bad ones. Clear emphasizes the importance of small, incremental changes and how they can lead to significant improvements over time.

What I found particularly engaging was how the author combines research with actionable advice. The idea that small changes can lead to big results was very motivating. I also appreciated the practical exercises and real-life examples that made the concepts easy to apply.

One key takeaway for me was focusing on systems rather than goals. This has helped me shift my perspective on personal and professional development, focusing more on creating effective processes and routines. Overall, Atomic Habits has been a valuable resource for improving my productivity and personal growth.


Languages

Vietnamese
Native or Bilingual

Timeline

Retail Sales Associate

Macy's
06.2018 - 04.2019

Retail Sales Associate

Target
04.2016 - 04.2018

No Degree - Business Administration

College of San Mateo

High School Diploma -

San Mateo Adult School
Thi Minh Chau Nguyen