Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thinh Nguyen

Falls Church,VA

Summary

Proven track record in enhancing customer loyalty and streamlining operations, demonstrated during tenure at Target. Excelled in critical thinking and Vietnamese translation to ensure guest to have the most efficiency shopping experience. Skilled in cash handling and active listening, adept at resolving complaints with empathy.

Overview

1
1
year of professional experience

Work History

Target Guest Service

Target
09.2023 - Current
  • Created memorable experiences for guests by anticipating their needs and going above expectations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
  • Responded to customer requests for products, services, and company information.
  • Provided backup support for other departments when necessary which resulted in seamless guest experiences across all areas.
  • Streamlined check-in/out processes for improved efficiency and reduced wait times.

Giant Cashier

Giant Food
04.2023 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Falls Church High School
Falls Church, VA
06.2025

Skills

  • [Vietnamese] translation
  • Customer Service
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Fluent Bilingualism

Languages

Vietnamese
Native or Bilingual

Timeline

Target Guest Service

Target
09.2023 - Current

Giant Cashier

Giant Food
04.2023 - 08.2023

High School Diploma -

Falls Church High School

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Thinh Nguyen