Thin Thiri Aung
Los Angeles,CA
Summary
Resourceful Food and Beverage Cashier recognized for high productivity levels and efficient task completion. Specialize in accurate cash handling, order processing, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Committed to enhancing customer satisfaction through effective problem-solving skills.
Resourceful Customer Service Supervisor known for productive and efficient task completion. Specialize in conflict resolution, customer relationship management, and operational improvement. Excel in communication, leadership, and problem-solving to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Supervisor
Penguin’s Frozen Yogurt
Los Angeles, California
09.2024 - Current
- Developed strategies to improve team performance and productivity.
- Trained new employees on company policies, job duties, and performance expectations.
- Responded to customer questions regarding products, prices and availability.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Customer Service Cashier
Oakberry
Los Angeles, CA
09.2024 - Current
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and provided friendly customer service.
- Maintained accurate records of transactions using the point-of-sale system.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Food and Beverage Cashier
Supita
Los Angeles, CA
07.2024 - 11.2024
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Handled all cash transactions accurately according to established procedures.
- Maintained cleanliness of work area throughout shift.
- Prepared special orders for customers upon request in a timely manner.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
Cashier
Baskin Robins
Los Angeles, CA
01.2024 - 06.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Diploma - Certified Strategic Management
Edinburgh Napier University
01-2018
Associate of Science - Nursing
Santa Monica College
Santa Monica, CASkills
- Cash Handling
- Customer Service
- Organizational Skills
- Time Management
- Teamwork and Collaboration
Languages
Burmese
Native/ Bilingual
English
Full Professional
Timeline
Supervisor
Penguin’s Frozen Yogurt
09.2024 - Current
Customer Service Cashier
Oakberry
09.2024 - Current
Food and Beverage Cashier
Supita
07.2024 - 11.2024
Cashier
Baskin Robins
01.2024 - 06.2024
Diploma - Certified Strategic Management
Edinburgh Napier University
Associate of Science - Nursing
Santa Monica College