Thit Paw
Roseville,MN
Summary
Experienced phlebotomist adept at performing high-volume plasma collections while maintaining the highest standards of safety and quality. Highly skilled in donor arm assessment, venipuncture, and operating automated plasma collection equipment. Proven ability to educate donors on the donation process and address their concerns effectively.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Octapharma Plasma Center
08.2024 - Current
- Collected blood samples from patients using sterile techniques to ensure safety and accuracy.
- Assisted in labeling and processing specimens for laboratory analysis, maintaining organization and efficiency.
- Supported patient care by explaining procedures and addressing concerns to enhance comfort during sample collection.
- Maintained cleanliness of work areas and equipment to adhere to health and safety regulations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Verified patients' identification for proper sample collection.
Cashier
Shuang Hur Supermarket
09.2017 - 11.2020
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring balanced accounts at end of shifts.
- Assisted in training new cashiers on POS operations and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
West Craven High School
Vanceboro, NC06.2016
Skills
- Venipuncture
- Order of draw
- Time management skills
- Team collaboration
- Customer service excellence
- Sample and specimen collection
- Patient confidentiality
- Sample labeling
- Excellent communication
- Problem-solving
Certification
Phlebotomy Training Specialists
Timeline
Phlebotomist
Octapharma Plasma Center
08.2024 - Current
Cashier
Shuang Hur Supermarket
09.2017 - 11.2020
High School Diploma -
West Craven High School