Thitima Jinguji
San Jose,CA
Summary
Detail-oriented professional with a strong background in restaurant management and loan processing. Expert in decision-making and multitasking, consistently achieving customer satisfaction and streamlined workflows. Committed to fostering team development and operational excellence.
Overview
26
26
years of professional experience
Work History
Manager/waitress/cook
Thai Grata Restaurant
San Jose, CA
09.2008 - Current
- Oversaw daily restaurant operations, ensuring smooth service and customer satisfaction.
- Led staff training programs to enhance team performance and service quality.
- Developed and implemented operational policies to improve efficiency and workflow.
- Managed inventory control processes, optimizing stock levels and reducing waste.
Loan Processor/Assistant Manager
Hilltop Financial Morgage
Milpitas, CA
01.2001 - 04.2007
- Reviewed and verified loan applications for completeness and accuracy.
- Collaborated with underwriters to resolve discrepancies in loan documentation.
- Managed communication between clients and lending institutions throughout the loan process.
- Developed efficient workflows to streamline loan processing operations.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Education
No Degree - Business
De Anza College
Cupertino, CAHigh School Diploma -
Westmont High School
Campbell, CASkills
- Customer service
- Time management
- Decision-making
- Quick learning
- Organizational skills
- Active listening
- Attention to detail
- Multitasking Abilities
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Timeline
Manager/waitress/cook
Thai Grata Restaurant
09.2008 - Current
Loan Processor/Assistant Manager
Hilltop Financial Morgage
01.2001 - 04.2007
No Degree - Business
De Anza College
High School Diploma -
Westmont High School