Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tho Nguyen

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Versatile Chef with vast experience preparing dishes to impress diners. Trains and develops chefs to company standards. Anticipates ingredient needs and arranges re-stock to facilitate productive kitchen flow and uphold business standards.

Overview

28
28
years of professional experience

Work History

Uber Driver

Uber
Houston, TX
03.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.

HVAC Technician

LAM Technologies
Houston, TX
05.2021 - 07.2022
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
  • Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.

Hairstylist

TONI&GUY
Houston, TX
01.2018 - 03.2020
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Educated clients on proper home hair care maintenance techniques.
  • Demonstrated knowledge of health and safety regulations in the workplace.

Bartender

MTV
Houston, TX
11.2016 - 12.2017
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Restaurant Waiter

Mai's Restaurant
Houston, TX
07.2007 - 11.2016
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Business Owner

Self Employed
Houston, TX
04.2010 - 10.2014
  • Developed business plan to secure financial backing from investors.
  • Identified and recruited staff members, including managers and sales personnel.
  • Resolved conflicts between employees or customers in a timely manner.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Kept records for production, inventory, income and expenses.

Chef

Kim Son
Houston, TX
02.1996 - 04.2006
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Managed daily operations of the kitchen including scheduling shifts for staff.
  • Monitored quality, presentation and quantities of plated food across line.

Education

Milby High School
Houston, TX

Skills

  • Quality Assurance
  • Attention to Detail
  • Organization and Time Management
  • Staff Productivity Management
  • Teamwork and Collaboration

Languages

Vietnamese
Full Professional

Timeline

Uber Driver

Uber
03.2023 - Current

HVAC Technician

LAM Technologies
05.2021 - 07.2022

Hairstylist

TONI&GUY
01.2018 - 03.2020

Bartender

MTV
11.2016 - 12.2017

Business Owner

Self Employed
04.2010 - 10.2014

Restaurant Waiter

Mai's Restaurant
07.2007 - 11.2016

Chef

Kim Son
02.1996 - 04.2006

Milby High School

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Tho Nguyen