Thom Pate
Roswell,GA
Summary
Dynamic operations leader with a proven track record at JRI Hospitality, driving operational efficiency and cost control. Achieved over $1 million in profits annually while fostering teamwork and delivering exceptional customer service. Skilled in data-driven decision making, I excel in building cohesive teams and implementing strategies that enhance performance and growth.
Overview
11
11
years of professional experience
Work History
Regional Director of Operations
JRI Hospitality
05.2023 - Current
- Directly oversaw the growth and development of twelve units across a three state market.
- Managed over thirteen million dollars in annual revenue
- Profited over one million dollars annually
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
Director of Operations
Yumbii
08.2018 - 05.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
General Manager
DBA BBQ
07.2017 - 08.2018
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Bantam + Biddy
01.2015 - 07.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Skills
- Oversaw annual revenue of 14 million dollars
- Profited over 1 million dollars in multiple years
- Operational efficiency
- Data-driven decision making
- Cost control
- Teamwork
- Customer service
- Time management
- Reliability
- Excellent communication
Timeline
Regional Director of Operations
JRI Hospitality
05.2023 - Current
Director of Operations
Yumbii
08.2018 - 05.2023
General Manager
DBA BBQ
07.2017 - 08.2018
General Manager
Bantam + Biddy
01.2015 - 07.2017
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