Thom Pate
Roswell,GA
Summary
Dynamic operations leader with a proven track record at JRI Hospitality, driving operational efficiency and cost control. Achieved over $1 million in profits annually while fostering teamwork and delivering exceptional customer service. Skilled in data-driven decision making, I excel in building cohesive teams and implementing strategies that enhance performance and growth.
Overview
11
11
years of professional experience
Work History
Regional Director of Operations
JRI Hospitality
Atlanta, GA
05.2023 - Current
- Directly oversaw the growth and development of twelve units across a three state market.
- Managed over thirteen million dollars in annual revenue
- Profited over one million dollars annually
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
Director of Operations
Yumbii
Atlanta, GA
08.2018 - 05.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
General Manager
DBA BBQ
Atlanta, GA
07.2017 - 08.2018
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Bantam + Biddy
Atlanta, GA
01.2015 - 07.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Skills
- Oversaw annual revenue of 14 million dollars
- Profited over 1 million dollars in multiple years
- Operational efficiency
- Data-driven decision making
- Cost control
- Teamwork
- Customer service
- Time management
- Reliability
- Excellent communication
Timeline
Regional Director of Operations
JRI Hospitality
05.2023 - Current
Director of Operations
Yumbii
08.2018 - 05.2023
General Manager
DBA BBQ
07.2017 - 08.2018
General Manager
Bantam + Biddy
01.2015 - 07.2017