Thomas J. Aurigemma
Louisville,KY
Summary
Committed food and beverage supervisor with an excellent work ethic. Equipped with the proper interpersonal skills required to lead a team to success. Willingness to take on any responsibility, and a vision to recognize where that may be.
Overview
5
5
years of professional experience
Work History
Food and Beverage Supervisor
Schulte Hospitality Group
04.2023 - Current
- Provide support to the restaurant and bar staff in any way that provides a better experience to the guest.
- Offer assistance to the staff in the opening and the closing of both the bar and restaurant.
- Ensure all standards and expectations are being upheld by employees.
- Count and document monthy inventory of all alcohol, including over 300 different bourbons.
- Train employees to ensure they have proper etiquette, knowledge, and abilities to be successful.
- Handle any issues guests issues.
Concierge Lounge Supervisor
Schulte Hospitality Group
07.2022 - 04.2023
- Provide each guest with a space that feels like a home away from home.
- Develop companionship with guests during their time inside of the lounge.
- Ensure the food selection meets all guests dietary standards.
- Provide guests with suggestions on the local area.
- Upkeep and stocking of all equipment that is necessary.
Lead Ramp Agent
United Ground Express
02.2019 - 07.2022
- Coordinated and delegated ground crew activities to complete objectives on schedule.
- Working and communicate with flight crews to ensure all objectives are met.
- Adhere by FAA and TSA standards within all aspects of work.
- Search of planes to ensure the safety of all passengers aboard.
- Prepare and general service of all ground equipment.
- Deiced aircraft before takeoff for safety during inclement weather.
Education
Associate of Applied Science - Business Management
Eastern Gateway Community College
Steubenville, OH06.2022
Skills
- Customer Service
- Organization and Prioritization
- Operations Management
- Strategic Planning
- Team Leadership
- Problem Identification
Timeline
Food and Beverage Supervisor
Schulte Hospitality Group
04.2023 - Current
Concierge Lounge Supervisor
Schulte Hospitality Group
07.2022 - 04.2023
Lead Ramp Agent
United Ground Express
02.2019 - 07.2022
Associate of Applied Science - Business Management
Eastern Gateway Community College
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