Proven leader in transportation and logistics management, excelling in route efficiency and resource planning at LTI-Milky Way. Demonstrated expertise in Class A CDL/Double Hazmat and a strong ability to enhance operational efficiency, evidenced by maintaining a clean driving record and zero accidents. Skilled in fostering team collaboration and improving customer service standards. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Coordinate daily operations with Central Dispatch to assign drivers loads with appropriate equipment from pick up to destination, using not only local assets, but acquiring and coordinating assets and further assistance from other terminals when necessary.
Work with Operations Manager, Operations Supervisor, and driver trainers in evaluating and improving driver performance and operational efficiency.
Commutate with customers and field staff to address customer service issues as they arise.
Prepared and distribute driver and equipment schedules to maintain compliance with load requirements, driver hours of service regulations and equipment maintenance schedules.
Monitor driver on-board data entry activities and make corrections where it's necessary to ensure accuracy. Used the data to manage route standards and farm pickup efficiencies.
Maintained appropriate telephone contact with employees.