Thomas Bergin

• Maintained confidentiality on projects, with clients and regarding corporate data to alleviate data breaches.
• Worked varied hours to meet seasonal and business needs.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Greeted customers and offered assistance for increased customer satisfaction.
• Recommended equipment upgrades to supervisor.

Customer Service, Increased Sales,

• Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
• Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
• Created incentive-based performance tracking systems to encourage positive and energetic service execution.
• Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
• Checked identification for minimum age for sale of alcoholic beverages.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

• Arranged packages on truck to achieve best use of storage space and to minimize damage.
• Prevented damage to packages and products by correctly securing loads.
• Exhibited good attendance, work habits and willingness to learn job functions.
• Used proper safety techniques and gear such as lifting straps to move items off truck.
• Assisted driver with product or package deliveries to residential and commercial locations.
• Moved items onto truck using equipment such as forklifts.
• Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
• Displayed very good communication and customer service skills.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Assembled and filled more than [Number] shipments per day and prepared all shipping documentation.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Arranged items at destination according to customer requests and instructions.