Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Berry

San Antonio

Summary

Dynamic Head Server with a proven track record of achieving the highest sales and tips in a competitive environment. Expertise in time management, leadership, and enhancing guest experiences. Dynamic professional with extensive experience in the hospitality industry. Skilled in stress management and team delegation, consistently achieving high sales and tip percentages. Committed to fostering a positive work environment and enhancing customer satisfaction through effective training and leadership.

Overview

14
14
years of professional experience

Work History

Lead Server

Brasserie Mon Chou Chou
San Antonio
12.2021 - Current
  • As the lead server, I was in charge of guest experience, making sure communication was clear between the front and back of house.
  • I was in charge of delegating and running side work in the restaurant among the whole staff in order for things to go smoothly during hectic times.
  • Over the past three years, I had the highest sales and tip percentage (24%) among all of my other employees.
  • Assisted in training new servers on restaurant procedures and policies.

Marketing Executive

San Antonio Current
San Antonio
09.2019 - 03.2020
  • Developed marketing strategies to enhance brand visibility and engagement.
  • Managed social media campaigns across multiple platforms to drive audience interaction.
  • Collaborated with cross-functional teams to create compelling promotional materials.
  • Conducted market research to identify customer preferences and trends.
  • Assisted in organizing events and product launches to boost community outreach.

Lead Server

Tiago's Bar And Grill
San Antonio
09.2011 - 09.2019
  • A lot of the same as what my current role is, just at a much less pristine restaurant.
  • Coordinated dining room activities to ensure smooth service flow.
  • Trained new staff on menu items and customer service standards.
  • Managed inventory levels and placed orders for restaurant supplies.

Education

Bachelor of Arts - Public Relations

The University of Texas At San Antonio
San Antonio, TX
01-2022

Skills

  • Work under high stress environments
  • Time management
  • Accountability
  • Coachability
  • Interpersonal skills
  • Team management
  • Inventory management
  • Marketing strategy
  • Event coordination
  • Effective communication

Timeline

Lead Server

Brasserie Mon Chou Chou
12.2021 - Current

Marketing Executive

San Antonio Current
09.2019 - 03.2020

Lead Server

Tiago's Bar And Grill
09.2011 - 09.2019

Bachelor of Arts - Public Relations

The University of Texas At San Antonio

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