Thomas Bourns
Renton,Washington
Summary
I am a highly motivated individual who's ready to start a career for themselves in sales. My experience in the restaurant industry has allowed me to hone my skills as both a salesperson and team player. I possess strong communication skills as well as an outgoing personality and a strong attention to detail. I am a focused and hard worker and will do anything to ensure customer satisfaction. Lastly, I am a willing and excited learner always ready to take on a new challenge.
Overview
3
3
years of professional experience
Work History
Bartender
520 Bar and Grill
08.2021 - Current
Education
Bachelor of Arts - Political Science
Gonzaga University
Spokane, WA05.2021
Skills
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Established a rapport with regulars through friendly conversation
- Utilized problem solving skills to resolve customer complaints in a courteous manner
- Trained and mentored new team members
- Collaborated with management team on marketing strategies aimed at increasing revenue opportunities within the bar area
- Suggested additional items to customers to increase bar sales
- Handled cash drawer accurately throughout shift including opening and closing out register each day
References
Taylor Reames — 520 Bar And Grill
Assistant GM Boss
(425) 765-3566
taylor@520barandgrill.com
Brian Foster — Service Now
VP And Chief Audit Executive Family Friend
(206) 384-9582
brian.foster@servicenow.com
Teri Galvagno — Air Van
Chief Human Resources Officer And EVP Family Friend
(206) 972-7747
tgalvagno@avlinc.net
Timeline
Bartender
520 Bar and Grill
08.2021 - Current
Bachelor of Arts - Political Science
Gonzaga University
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