Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Brown

Lansing,MI

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible delivery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Motivated delivery driver specializing in operating dry-boxes, reefers, box trucks. Current Chauffeurs license with class "C" endorsement, as well as certifications in pallet jack and forklift operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Delivery Driver

Allen P&D Inc.( Subcontractor For FED EX GROUND)
05.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Business Owner

T-N-T Clean LLC.
01.2015 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.

Receptionist

Regency @ Lansing West
08.2022 - 04.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Compiled information from files and research to satisfy information requests.

Kitchen Staff Member

Regency @ Lansing West
08.2022 - 04.2023
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.

Delivery Driver

AWH Transport
02.2022 - 04.2022
  • Improved delivery efficiency by planning optimal routes and adhering to strict time schedules.

Supervisor

LaserShip
01.2018 - 04.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Improved warehouse efficiency by implementing new inventory management systems and processes.

Forklift Operator

Biewer Lumber
09.2017 - 12.2017
  • Reduced loading times with efficient palletizing, wrapping, and staging of products for shipment.

Forklift Operator

Ryder Integrated Logistics
10.2013 - 03.2014
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

Press Operator

F.C. Mason
04.2012 - 02.2013
  • Enhanced product quality by monitoring press operations, making necessary adjustments, and maintaining strict adherence to specifications.

Forklift Operator

M.P.C. Cashway Lumber
01.2003 - 07.2005
  • Enhanced warehouse efficiency by accurately operating a forklift to unload and organize incoming shipments.

Education

Associate of Arts - Air Brushing

Lansing Community College
Lansing, MI
09.2028

Associate of Science - Computer And Information Sciences

Lansing Community College
Lansing, MI
09.2028

High School Diploma -

Walter French Academy
Lansing, MI
05.1997

Skills

  • Cargo Handling
  • Punctuality
  • Loading and Unloading
  • Warehouse Operations
  • Positive Attitude

Timeline

Delivery Driver

Allen P&D Inc.( Subcontractor For FED EX GROUND)
05.2023 - Current

Receptionist

Regency @ Lansing West
08.2022 - 04.2023

Kitchen Staff Member

Regency @ Lansing West
08.2022 - 04.2023

Delivery Driver

AWH Transport
02.2022 - 04.2022

Supervisor

LaserShip
01.2018 - 04.2020

Forklift Operator

Biewer Lumber
09.2017 - 12.2017

Business Owner

T-N-T Clean LLC.
01.2015 - Current

Forklift Operator

Ryder Integrated Logistics
10.2013 - 03.2014

Press Operator

F.C. Mason
04.2012 - 02.2013

Forklift Operator

M.P.C. Cashway Lumber
01.2003 - 07.2005

Associate of Arts - Air Brushing

Lansing Community College

Associate of Science - Computer And Information Sciences

Lansing Community College

High School Diploma -

Walter French Academy
Thomas Brown