Summary
Overview
Work History
Education
Skills
References
Timeline
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Thomas Brown

Massillon,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.

Overview

8
8
years of professional experience

Work History

Landscaping Worker

Shear Comfort
Canton, Ohio
04.2024 - Current
  • Ensured optimal growth and aesthetics by implementing correct tree, hedge, and shrub trimming procedures.
  • Communicated professionally with customers about their needs for landscaping services.
  • Removed debris from yards and disposed of it in designated areas.
  • Spread mulch around trees and flower beds to promote healthy growth.
  • Planted trees, shrubs, flowers and other plants according to specifications.
  • Assisted with snow removal operations during winter months.
  • Installed walkways, retaining walls and other hardscapes.
  • Maintained cleanliness and organization of work areas, tools, and equipment.

General Manager

East of Chicago
Canton, OH
07.2016 - Current
  • Ensured effective communication for efficient staff coordination.
  • Tracked monthly sales for business development planning through report generation.
  • Developed innovative sales and service approaches resulting in increased revenue and improved customer loyalty.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Demonstrated incredible verbal skills to engage customers in stimulating conversations and identify their precise needs.
  • Resolved customer complaints promptly and efficiently.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

High School Diploma -

Mckinley High School
Canton, OH
06-2017

Skills

  • Residential Landscaping
  • Hardscape Installation
  • Jobsite Safety
  • Heavy Lifting
  • Physically Fit
  • Strong Work Ethic
  • Sales
  • Staff Supervision
  • Team Player
  • Communication Skills
  • Customer Relations
  • Call Management
  • Scheduling
  • Critical Thinking
  • Grammar
  • Adaptive team player

References

References available upon request.

Timeline

Landscaping Worker

Shear Comfort
04.2024 - Current

General Manager

East of Chicago
07.2016 - Current

High School Diploma -

Mckinley High School

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