Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Burgio III

Depew,NY

Summary

  • Graduated Cum Laude
  • Member of Niagara University Golf Club, and President for one year
  • Member of Niagara University Chemistry club for four years, and Vice-President for one year
  • Member of the Niagara University Nursing Honors Program

Overview

3
3
years of professional experience

Work History

Front of House Associate

Brickyard Pub & Bbq
08.2021 - 08.2022
  • Remembered, recited and promoted variety of menu items.
  • Answered telephone to make reservations and take orders.
  • Offered guests choice of seating and escorted to appropriate table.
  • Assigned wait staff to service guests in sections.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.

Customer Service Associate

Wegmans
09.2019 - 04.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Home Health Aide

Willcare
05.2019 - 08.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.

Education

Bachelor of Science - Nursing

Niagara University
Niagara Falls, NY
05.2022

Skills

  • Team Collaboration
  • Attentive to Detail
  • Customer Needs Assessments
  • Guest Interaction

Timeline

Front of House Associate

Brickyard Pub & Bbq
08.2021 - 08.2022

Customer Service Associate

Wegmans
09.2019 - 04.2021

Home Health Aide

Willcare
05.2019 - 08.2019

Bachelor of Science - Nursing

Niagara University

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Thomas Burgio III