Summary

Overview

Work History

Education

Skills

Timeline

Thomas Burgio III

Depew,NY

Summary

Graduated Cum Laude
Member of Niagara University Golf Club, and President for one year
Member of Niagara University Chemistry club for four years, and Vice-President for one year
Member of the Niagara University Nursing Honors Program

Overview

3

3

years of professional experience

Work History

Front of House Associate

Brickyard Pub & Bbq

08.2021 - 08.2022

Remembered, recited and promoted variety of menu items.
Answered telephone to make reservations and take orders.
Offered guests choice of seating and escorted to appropriate table.
Assigned wait staff to service guests in sections.
Established welcoming atmosphere by greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Helped guests at tables when in need of assistance.

Customer Service Associate

Wegmans

09.2019 - 04.2021

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Home Health Aide

Willcare

05.2019 - 08.2019

Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.

Education

Bachelor of Science - Nursing

Niagara University

Niagara Falls, NY

05.2022

Skills

Team Collaboration
Attentive to Detail

Customer Needs Assessments
Guest Interaction

Timeline

Front of House Associate

Brickyard Pub & Bbq

08.2021 - 08.2022

Customer Service Associate

Wegmans

09.2019 - 04.2021

Home Health Aide

Willcare

05.2019 - 08.2019

Bachelor of Science - Nursing

Niagara University