Thomas Caldarelli
Brooklyn
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Residential Operations at Stony Brook University
08.2023 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
English Language Assistant
CEIP Cándido Nogales
10.2022 - 05.2023
- Developed online resources to supplement traditional course materials and created lesson plans.
- Evaluated and graded students' oral and written examinations.
- Delivered lectures on various topics relating to natural and social sciences, as well as American culture.
- Guided students through English language development sessions.
- Managed classes in teachers' absence.
Busser/Server
Indian Hills Country Club
06.2020 - 09.2022
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Answered customer questions about food and beverage items and assisted with menu selections.
Sales Associate
Lowe's Hardware
05.2019 - 08.2019
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Busser/Counter Clerk
Baja Grill
06.2016 - 06.2017
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Master of Science - School Psychology
CUNY Brooklyn College
Brooklyn05-2026
Bachelor of Arts - Psychology & Sociology
SUNY New Paltz
05.2021
Skills
- Modern Classroom Technology
- Intermediate Spanish
- Proficient in Microsoft Word, Excel & Powerpoint
- Analyzing and synthesizing data
- Conducting surveys
- Academic writing
Accomplishments
- Dean's List Honoree several consecutive semesters.
- 3.6 GPA
Education
New Paltz, New York
Contact
Smithtown, New York
Timeline
Administrative Assistant
Residential Operations at Stony Brook University
08.2023 - 07.2024
English Language Assistant
CEIP Cándido Nogales
10.2022 - 05.2023
Busser/Server
Indian Hills Country Club
06.2020 - 09.2022
Sales Associate
Lowe's Hardware
05.2019 - 08.2019
Busser/Counter Clerk
Baja Grill
06.2016 - 06.2017
Bachelor of Arts - Psychology & Sociology
SUNY New Paltz
Master of Science - School Psychology
CUNY Brooklyn College
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