Developed new prompts for bots when new clients are onboarded.
Troubleshooting each issue or error in bots when needed.
Identify weaknesses or gaps and refine prompts until performance meets HoldBot standards.
Maintain accurate, organized logs of daily reviews, fixes, test results, and prompt updates.
Cashier
Speedway
Berea, Ohio
06.2023 - 01.2026
Provide both customer and technical service both in person and via phone.
Assist in the training process of new hires, managing excellent cash control, display incredible leadership skills while running the department solo or with strictly new individuals.
Warehouse manager
Schultz Fluid Handling
Cleveland, Ohio
05.2022 - 05.2023
Processed all orders and managed a well detailed daily inventory.
Provided a clean and safely sanitized environment for all employees.
Assisted and furthermore led the process of repairs, repaints, and recoats of all exported company products.
Sandwich Artist
Subway
Middleburg Heights, Ohio
04.2022 - 05.2023
Executed company policies whilst maintaining a positive environment for both staff and patrons.
Maintained a clean and safe environment.
Performed company procedures such as making schedules, answering phone calls, and assisting with new hires.
Education
Bachelor of Science - Chemical Engineering
Cleveland State University
Cleveland, Ohio
08.2027
College Preparatory Classes - undefined
Berea-Midpark High School
Berea, Ohio
05.2023
Skills
Leadership and management
Knowledge of the makeup of both hardware and software as well as experience in building computers
Organization and time management skills
Experience in C and MATLAB languages
Experience in Microsoft Office
Phenomenal attendance records for all previous and current jobs
Extensive knowledge and comprehensibility of calculus I, II, III and, IV
Personal Information
Hobbies: Volunteer for nonprofit companies that deal with the filing of taxes for low-income neighborhoods and individuals., Tutoring classmates on personal time in general areas of degree to form a better understanding of material.