Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Case

Cookeville,TN

Summary

Dynamic professional skilled in navigating unexpected challenges to deliver exceptional services. Proven ability to leverage strong communication and problem-solving skills to resolve customer inquiries while aligning with company objectives. Consistent record of maintaining high levels of customer satisfaction and fostering positive relationships, contributing to overall business success. Committed to driving results through a proactive, customer-centric approach.

Overview

6
6
years of professional experience

Work History

Customer Service Technician

All Star Pest Control, LLC
06.2019 - Current
  • Effectively used and maintained company vehicle.
  • Used and maintained company credit card with integrity.
  • Completed duties and service associated with full-service pest control company.
  • Delivered exceptional customer service through clear communication and empathy during challenging situations.

College of Education Office Support, Student Worker

Tennessee Technological University
08.2021 - 05.2025
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.

Education

Bachelor of Science - Economics, International Business

Tennessee Technological University
05.2025

Skills

  • Problem Solving
  • Adaptability
  • Teamwork
  • Effective Communication
  • Time Management
  • Autonomy
  • Microsoft Word
  • Microsoft Excel

Timeline

College of Education Office Support, Student Worker

Tennessee Technological University
08.2021 - 05.2025

Customer Service Technician

All Star Pest Control, LLC
06.2019 - Current

Bachelor of Science - Economics, International Business

Tennessee Technological University

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Thomas Case