Thomas G. Claps
Chicago,IL
Summary
Focused and vigilant Security Supervisor officer with 36 years experience in security and safety compliance. Professional and capable of acting quickly during crisis events and emergencies. Extensive training in security, surveillance and CPR/AED procedures for public and private needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Supervisor
Titan Security Group
Chicago, IL
11.2021 - 09.2025
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Collaborated with management to develop security policies and procedures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
Security Officer
Guardian Security Services
Blue Island, IL
02.2020 - 11.2021
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Reported suspicious activities and persons to law enforcement.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured 36 doors in office and main building.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Conducted hourly patrols of key areas to spot and control security concerns.
Security Officer
Trucadence
01.2020 - 06.2020
- Authorized entrances and granted or denied entrance to building.
- Conducted hourly patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Provided excellent service to guests and employees.
- Secured 14 doors in office and main building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Security Officer
NPG Solutions/National Star Inc.
01.2020 - 03.2020
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Provided excellent service to guests and employees.
- Oversaw premises, including entry and exit of up to 175 employees and visitors daily.
Security Officer
Intertech Security Group LLC
01.2018 - 02.2020
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Conducted hourly patrols of key areas to spot and control security concerns
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Reported suspicious activities and persons to law enforcement
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to these emergencies when they occurred
- Responded immediately in emergency situations, applying CPR and First Aid training
- Identified violators and escorted departing personnel to guard against theft of property
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
- Patrolled and monitored property areas via bicycle and company vehicle
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
- Provided excellent service to guests and employees
Cargo Screener
Andy Frain Services
10.2017 - 06.2019
- Verified quantity and description of materials received by checking merchandise against packing list
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Inspected packages and testing equipment and used troubleshooting approaches to keep machines operational for all shifts
- Operated detecting devices to screen cargo and prevent passage of prohibited articles into restricted areas
- Provided top-notch protection for traveling public by conducting tests for explosives residue
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
Security Command Center (847) 279-6465
U.S. Security Associates Inc.
05.2016 - 11.2017
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
- Denied entrance to the building to unauthorized persons
- Secured all doors in the office and main building after hours
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Monitored and reported suspicious activities to local authorities
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Circulated among visitors, patrons and employees to preserve order and protect property
- Performed surveillance of suspects using video CCTV cameras
Promotional Sales Associate (312) 265-1622
On The Rocks Models Inc.
10.2009 - 06.2016
- Engaged with customers in a sincere and friendly manner.
- Contacted other store locations to determine merchandise availability.
- Responded to customer questions and requests in a prompt and efficient manner.
- Recommended merchandise to customers based on their needs and preferences.
- Greeted customers in a timely fashion while quickly determining their needs.
- Built relationships with customers to increase likelihood of repeat business.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Security Officer - Armed /Unarmed Security Officer
Securitas Security Services U.S.A. Inc. / (702) 737-5316
10.2013 - 11.2015
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Monitored and reported suspicious activities to local authorities.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and authorized entrance and departure of employees and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
OTR Truck Driver (866) 927-9657
Schneider National Carriers Inc.
11.2011 - 10.2012
- Inspected truck and trailers for defects and safe operating condition before, during and after trips.
- Transported deliveries locally and over the road.
- Maintained a daily, legible DOT log book and submitted corresponding documents.
- Reported all accidents, damage and malfunctions involving company equipment to management.
- Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials.
- Established and maintained excellent customer relationships.
- Achieved a 97% on-time shipment rate.
- Successfully avoided time delivery delays by carefully planning best routes.
- Used manual jack to unload at customer site.
OTR Truck Driver (801) 974-3332
C.R. England Inc.
10.2010 - 04.2011
- Inspected the truck for defects and safe operating condition before, during and after trips.
- Transported deliveries locally and over the road.
- Submitted all delivery documentation in a timely manner.
- Maintained a daily, legible DOT log book and submitted corresponding documents.
- Reported all accidents, damage and malfunctions involving company equipment to management.
- Pushed and pulled dollies into place and cranked lever to raise and lower landing gear on semi-trailers.
- Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials.
- Established and maintained excellent customer relationships.
Security Dispatch Officer (702) 435-9800
Camden Property Trust Inc.
08.2005 - 03.2009
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and reported suspicious activities to local authorities.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Secured all doors in the office and main building after hours.
- Testified at judicial hearings and trials involving criminal acts committed against the company.
- Performed surveillance of suspects using binoculars, cameras and camcorders.
Education
Emergency Management Studies Course - Federal Emergency Management Procedures
FEMA Emergency Management Institute
Emmitsburg, MD09.2017
GED -
Elk Grove High School
Elk Grove Village, IL1983
Skills
- Electronic surveillance
- Stationary surveillance
- Security Guard License
- Security station background
- Customer relations skills
- Hazardous items understanding
- Cargo inspections
- First Aid training
- Interior and exterior patrol
- Report writing
- IL 20 hour certification
- Effective communication skills
- Emergency response
- First aid and CPR certified
- CCTV surveillance
- Screening wands
- Security officer development
- Surveillance
- Daily incident reporting
- Safety and security regulations
- Emergency Response
- Personnel Supervision
- Security personnel training
- Security Reporting
- Security Regulations
- Fire Response
- Medical Emergency Response
- Active Listening
Certification
* Terrorism threats.
* Sexual harassment.
* CPR & AED, bloodborn pathogens.
* Active shooter.
Timeline
Security Supervisor
Titan Security Group
11.2021 - 09.2025
Security Officer
Guardian Security Services
02.2020 - 11.2021
Security Officer
Trucadence
01.2020 - 06.2020
Security Officer
NPG Solutions/National Star Inc.
01.2020 - 03.2020
Security Officer
Intertech Security Group LLC
01.2018 - 02.2020
Cargo Screener
Andy Frain Services
10.2017 - 06.2019
Security Command Center (847) 279-6465
U.S. Security Associates Inc.
05.2016 - 11.2017
Security Officer - Armed /Unarmed Security Officer
Securitas Security Services U.S.A. Inc. / (702) 737-5316
10.2013 - 11.2015
OTR Truck Driver (866) 927-9657
Schneider National Carriers Inc.
11.2011 - 10.2012
OTR Truck Driver (801) 974-3332
C.R. England Inc.
10.2010 - 04.2011
Promotional Sales Associate (312) 265-1622
On The Rocks Models Inc.
10.2009 - 06.2016
Security Dispatch Officer (702) 435-9800
Camden Property Trust Inc.
08.2005 - 03.2009
Emergency Management Studies Course - Federal Emergency Management Procedures
FEMA Emergency Management Institute
GED -
Elk Grove High School