Stephanie Cintron
New York,NY
Summary
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management. Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in active shooter precautions and operations. Motivated skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Specializing in loss prevention and human resource safety functions. Committed to providing security with innovative, high-tech equipment. Coordinated Security Supervisor with 2 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Security professional with 6 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
13
13
years of professional experience
Work History
Security Supervisor
Doyle Security
New York, NY
07.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Security Officer
Federal Protective Service
New York, NY
04.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Investigated suspicious activities and persons to maintain security of premises.
- Issued access cards to authorized personnel to monitor access points.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Supervisor
Allied Universal Security Services
Con Edison
12.2021 - 02.2023
- Monitored and approved access control systems for accessibility to authorized personnel.
- Determined security budgets and identified opportunities to optimize resource utilization.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Recorded incident reports with detailed accounts of occurrences.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Evaluated security systems and procedures to identify areas for improvement.
- Prepared and submitted reports to keep management informed of security activities and developments.
Security Officer
Allied Universal Security Services
Con Edison
01.2020 - 12.2021
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted regular patrols of key areas to spot and control security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Issued access cards to authorized personnel to monitor access points.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports of all security breaches and investigations.
Security Guard
Sec-curity
JFK Airport
01.2018 - 08.2018
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Interacted assertively but non-confrontationally with personnel and general public.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Youth Counselor
El Faro Beacon
2351 1st Ave
01.2012 - 05.2015
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Adapted counseling techniques to best suit individual needs of each client.
- Helped youth develop and achieve personal goals with close support.
- Created and implemented individualized plans for individual youth.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Encouraged participants to develop their own activities and leadership skills through group discussions.
- Completed and maintained time and attendance forms and inventory lists.
- Organized, lead, and promoted interest in recreational activities such as arts, crafts, sports, games, and camping.
- Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Developed and implemented strategies to enhance quality of social services.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Developed and implemented programs to engage and empower underserved populations.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided key emotional support to special needs youth.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
- Developed and implemented range of lessons and resources to motivate young people.
Education
High School Diploma -
Coalition School For Social Change
New York, NY06.2018
Skills
- Investigative Procedures
- Windows Vista
- Operational Effectiveness
- Program Auditing
- Safety and Security Regulations
- Security Resource Management
- Safety and Security
- File and Records Management
- Report Analysis
- Skilled in Conflict Resolution
- Access Systems and Patrol
- Daily Status Reports
- Emergency Response
- Team Leadership
- Shift Scheduling
- CCTV Monitoring
- Active Shooter Training
- Visitor Monitoring
- Staff Discipline
- Surveillance
- Microsoft Word
- Troubleshooting Techniques
- Emergency Management
- Personnel Screening
- Threat Management
- Access Control
- Electronic Surveillance
- Visitor Tracking
- Investigation Documentation
- CCTV Surveillance
- Staff Management
- Security Guard License
- Security Screenings
- Document Management
- Crime Prevention
- Report Writing
- Superior Customer Service
- Conflict resolution
- Teamwork and collaboration
- Time management
- Organizational skills
- Access control management
- Patrolling
- Emergency Awareness
- General Security
- Complex Problem-Solving
- Fluent in Spanish
- Conflict Resolution Techniques
- Incident reporting
- Security Camera Monitoring
- Legible Report Writing
- Report Preparation
- Reliability
- Document Preparation
- Verbal and Written Communication
- Knowledge of Supervisory Concepts
- Work Ethic
- English Fluency
- Visitor Screening
- Customer Service
- Ground Patrol
Accomplishments
- Supervised security guards and officers.
Timeline
Security Supervisor
Doyle Security
07.2024 - Current
Security Officer
Federal Protective Service
04.2023 - 01.2024
Security Supervisor
Allied Universal Security Services
12.2021 - 02.2023
Security Officer
Allied Universal Security Services
01.2020 - 12.2021
Security Guard
Sec-curity
01.2018 - 08.2018
Youth Counselor
El Faro Beacon
01.2012 - 05.2015
High School Diploma -
Coalition School For Social Change