Thomas Collins
Port Huron,MICHIGAN
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Quality-focused Carpenter committed to following safety code regulations. Timely and efficient working style takes difficult jobs through to completion within budget. Experienced in both residential and commercial construction.
Ambitious Carpenter skilled at taking on multiple projects at once. Experience with complete home construction, remodels and renovations. Successful at providing clients with both technical skill and creative insight.
Conscientious Carpenter focused on completing projects on time and exceeding client expectations.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Dasher
DoorDash
02.2020 - 12.2022
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Developed and maintained professional relations between customer, store personnel and company.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Restaurant Manager
Little Caesars Pizza
Orange Park, FL
04.2009 - 06.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Carpenter
K And G Construction
Green Cove Springs, FL
03.1999 - 03.2006
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Completed installations of building structures, trim, flooring and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Followed established job site safety regulations and maintained safe and clean work area.
Education
Diploma - General Studies
Port Huron High School
Port Huron, MI09.1998
Skills
- Customer Experience
- Customer Needs Assessments
- Valid Driver's License
- Phone Orders
- Customer Service
- Mobile Payment Technology
- Recordkeeping Requirements
- Delivery Confirmations
- Inspection Checklists
- Time Management
- Motor Vehicle Operation
- Urban Delivery Management
- Customer Loyalty
- Hardworking and Responsible
- Smartphone with Unlimited Data
- Operational Efficiency
- Safe Driving
- Cash Register Operations
- Reliable Vehicle
- Loading and Unloading
- Late Shift Availability
- Maintaining Clean Work Areas
- Station Preparation
- Material Handling Equipment
- GPS Mapping
- Promotional Materials
- Payment Collection
- Dedicated Team Player
- Excellent Communication
- Delivery and Trip Logs
- Delivering Food
- Hand Trucks
- Health Code Compliance
- Smartphone Use
- Corrective Actions
- Accurate Recordkeeping
Timeline
Dasher
DoorDash
02.2020 - 12.2022
Restaurant Manager
Little Caesars Pizza
04.2009 - 06.2016
Carpenter
K And G Construction
03.1999 - 03.2006
Diploma - General Studies
Port Huron High School