Thomas Connolly

-Graduated 15T AIT

-Maintain and Repair UH-60 Blackhawk Helicopters

• Investigated and corrected mechanical problems with machinery.
• Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Organized and directed maintenance shutdowns and startups.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Resolved customer complaints in prompt, polite and professional approach.
• Diagnosed and resolved machine operation variations and equipment problems.
• Performed troubleshooting and repair for complex electrical equipment.

• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Trained new staff in bussing and cleaning procedures.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

• Removed debris and packaging from boxes and separated for recycling or disposal.
• Greeted customers and directed to requested products.
• Maintained effective team member communication.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Managed inventory storage in clean and organized fashion.

• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Trained new staff in bussing and cleaning procedures.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.