Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Thomas Conroy

West Blocton,AL

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Service Technician

Thompson Tractor Co
05.2022 - Current
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Provided mentoring to junior technicians, fostering a culture of continuous improvement within the team.
  • Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.

CDL Truck Driver

Self Employed
07.2021 - 05.2022
  • Kept accurate records of cargo delivery and vehicle maintenance to provide documentation for billing and inventory purposes.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Field Service Technician

Thompson Tractor Co
05.2019 - 07.2021
  • Earthmoving field service technician

Maintenance Supervisor

Jordan Scrap
02.2019 - 05.2019
  • Supervised a team of technicians, providing guidance on complex repair tasks.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Kept up with all truck and equipment inspections and repairs.
  • Ordered parts for repairs and inventory on all trucks and equipment.

Field Service Technician

KyKenKee
04.2018 - 02.2019
  • Repaired and serviced all equipment at KyKenKee sites.
  • Exposed to CAT, John Deere, Prentice, Barko, and CBI forestry products.
  • Serviced and repaired all of the family farm equipment. Kubota, John Deere tractors and all attachments. Spreader trailers, hay bailers, rotary cutters, tillers, bailers, UTV's, etc.

Field Service Technician

Tractor Equipment Company
06.2016 - 04.2018
  • Field service technician for Komatsu and Sennebogan equipment.
  • Factory trained on D and E model Sennebogans.
  • Technical support role for TEC branches on Sennebogan repair and troubleshooting.

Service Technician

Taylor Sudden Service
02.2010 - 06.2016
  • Preformed repairs and maintenance on all rolling stock at ACIPCO site in Birmingham.
  • Shift leadman of a 10-15 person crew at ACIPCO site.
  • Responsible for billing of labor and parts at US PIPE site.
  • Responsible for keeping inventory of parts for on site equipment and hydraulic hose shop at US PIPE site.


Education

High School Diploma -

West Blocton High School
West Blocton, AL

Bibb County Career Academy
West Blocton, AL

Skills

  • Problem-solving
  • Troubleshooting and repair
  • Positive attitude
  • Excellent communication
  • Customer consulting
  • Courteous and professional
  • Teamwork and coordination
  • Customer relations
  • Self motivated

Accomplishments

Class A certified technician

Certification

  • Class A CDL with lowboy and equipment hauling experience
  • CPR
  • Forklift

Timeline

Field Service Technician

Thompson Tractor Co
05.2022 - Current

CDL Truck Driver

Self Employed
07.2021 - 05.2022

Field Service Technician

Thompson Tractor Co
05.2019 - 07.2021

Maintenance Supervisor

Jordan Scrap
02.2019 - 05.2019

Field Service Technician

KyKenKee
04.2018 - 02.2019

Field Service Technician

Tractor Equipment Company
06.2016 - 04.2018

Service Technician

Taylor Sudden Service
02.2010 - 06.2016

High School Diploma -

West Blocton High School

Bibb County Career Academy

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