Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Corona

Quitman,AR

Summary

Resourceful and results-oriented Account Manager driven to meet strategic account objectives and support overall sales volume demands. Establishes productive professional connections with decision-makers for major accounts and learns customer business thoroughly. Proactively assesses, clarifies and validates customer needs via ongoing networking and timely personal attention. Utilizes skills gained through 10 years of sales experience to consistently achieve demanding sales goals in multiple sale's roles. Sustain success by implementing strategies and leadership techniques gained through 7 years of military service.

Overview

12
12
years of professional experience

Work History

Account Manager

Insight
03.2023 - Current
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Increase client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Educate clients on new products or services to increase customer engagement with brand.
  • Consistently maintain 200% to quota target since taking on role
  • Collaborate with internal architects, and engineers as well as partner managers to find total solutions for enterprise clients
  • Successfully resolve escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Area Account Manager

Windstream
03.2022 - Current
  • Provided ongoing communication to management on market competitors, industry pricing and relevant changes impacting account viability.
  • Led solution selling strategy initiatives to maximize sales of fiber, and braided copper internet solutions.
  • Closed rate averaging 35 door to door sales each quarter while overseeing new account installations.
  • Worked closely with local operations and engineering professionals to implement new fiber builds for rural consumers

Sales Supervisor

Best Buy Co Inc.
10.2014 - 03.2022
  • Strengthened sales floor employees knowledge and and understanding of product merchandising and promotional strategies to drive customer engagement and increase sales.
  • Provided sales team members with proper knowledge of products, services, and memberships
  • Guided employees assigned directly to me to not only meet and exceed store daily, and monthly goals, but also lead market in total members, and increased sales total revenue average by 10% monthly.

Floorhand

Helmerich & Payne
10.2018 - 10.2019
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Adhered to operational safety and regulatory requirements by maintaining clean and hazard-free work space.
  • Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
  • Helped increase rig oil production by 70% meeting contract quota nearly 5 months ahead of schedule

Team Leader

Army National Guard
10.2012 - 09.2018
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Supervised all logistical functions supporting battalion of 10 Army Guard Soldiers
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on daily basis.
  • Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.

Education

Bachelor of Science -

University of Louisiana At Monroe
Monroe, LA
05.2018

Skills

  • MS Office
  • Team building
  • Business operations
  • Relationship development
  • Strategic planning
  • Trained in consumer marketing
  • Account management
  • Cold Calling/Prospecting
  • Sales Reporting

Timeline

Account Manager

Insight
03.2023 - Current

Area Account Manager

Windstream
03.2022 - Current

Floorhand

Helmerich & Payne
10.2018 - 10.2019

Sales Supervisor

Best Buy Co Inc.
10.2014 - 03.2022

Team Leader

Army National Guard
10.2012 - 09.2018

Bachelor of Science -

University of Louisiana At Monroe

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Thomas Corona