Overview
Work History
Education
Skills
Timeline
Generic

Thomas Cotto

Wellington,United States

Overview

7
7
years of professional experience

Work History

Health Insurance Agent

Peace Tree Insurance
Fort Lauderdale, FL
01.2024 - Current
  • Advised clients on health insurance options, including coverage and cost comparisons.
  • Developed and maintained relationships with clients to ensure satisfaction with services provided.
  • Evaluated existing policies to determine changes or modifications needed.
  • Investigated customer complaints and resolved issues promptly.
  • Reviewed applications for accuracy before submitting them for processing.

Licensed Insurance Agent

Protective Choice Insurance
Lake Worth, FL
09.2023 - 01.2024
  • Sold and marketed homeowners insurance policies for Protective Choice Insurance
  • Develop and maintain relationships with clients to identify their insurance needs and provide personalized solutions
  • Stay updated on changes in insurance policies, regulations, and market trends to provide accurate and up-to-date information to clients.

Golf Caddy/Practice Facility

Old Palm Golf Club
Palm Beach Gardens, FL
10.2022 - 09.2023
  • Built positive relationships with members and clients, increasing likelihood of repeat business and heightened profits
  • Assisted members in handling personal items and equipment
  • Responded to guest questions about current facility events and future offerings
  • Built rapport with members through courteous and professional communications.

Outside Bag Operations

Wellington National Golf Club
Wellington, FL
10.2021 - 10.2022
  • Guaranteed first-class member service, enthusiastically anticipating and catering to customer needs and requirements
  • Maintained extensive knowledge of services, products, and amenities to provide accurate information to guests
  • Trained workers in proper operational procedures, functions, and explain company policies.

Loan Sales Agent

One Loan Place
09.2017 - 01.2018
  • Build and maintain strong relationships with potential borrowers to effectively promote loan products and services
  • Analyze borrower's financial situation and recommend loan products that best meet their needs
  • Provide exceptional customer service to potential borrowers to ensure a positive experience and increase customer satisfaction.

Education

Associate of Arts (AA) -

Tallahassee Community College
05.2019

Skills

  • Customer rapport building
  • Effective Communication
  • Focused and disciplined
  • Calm Under Pressure
  • Quick Learner

Timeline

Health Insurance Agent

Peace Tree Insurance
01.2024 - Current

Licensed Insurance Agent

Protective Choice Insurance
09.2023 - 01.2024

Golf Caddy/Practice Facility

Old Palm Golf Club
10.2022 - 09.2023

Outside Bag Operations

Wellington National Golf Club
10.2021 - 10.2022

Loan Sales Agent

One Loan Place
09.2017 - 01.2018

Associate of Arts (AA) -

Tallahassee Community College

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Thomas Cotto