Thomas Cotton
Greenbelt,MD
Summary
Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing a positive customer experience to build a loyal customer base.
Overview
2
2
years of professional experience
Work History
Bartender
Dirty Habit
Washington, DC
05.2024 - Current
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Secretary
Allegany College Of Maryland
Cumberland, MD
08.2022 - Current
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Sent and distributed mail and parcels.
Barista
Starbucks
Greenbelt, MD
05.2022 - 08.2022
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ground beans for espresso shots according to individual customer specifications.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
Associate of Applied Science - Applied Technical Studies
Allegany College of Maryland
Cumberland, MD12-2024
Eleanor Roosevelt High School
Greenbelt, MD05-2021
Skills
- Beverage Preparation
- Food Service
- Menu Memorization
- Health codes compliance
- Suggestive Selling
- Responsible Alcohol Service
Timeline
Bartender
Dirty Habit
05.2024 - Current
Secretary
Allegany College Of Maryland
08.2022 - Current
Barista
Starbucks
05.2022 - 08.2022
Associate of Applied Science - Applied Technical Studies
Allegany College of Maryland
Eleanor Roosevelt High School
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