Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Affiliations
Accomplishments
Certification
Timeline
Generic
Thomas Coulson

Thomas Coulson

Great Yarmouth,United Kingdom

Summary

Highly adaptable and self-motivated professional with extensive expertise in customer service, conflict resolution, and team supervision. Demonstrates exceptional communication skills, effective decision-making, and the ability to work under pressure while managing resources and prioritising tasks efficiently. Proficient in technical troubleshooting, operational planning, and report writing, with a proven track record of enhancing productivity through staff management and teamwork. Committed to delivering excellence by leveraging strong problem-solving abilities and a fast-learning approach to meet organisational goals.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

25
25
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Forman/Team Leader

Veolia
Norwich, United Kingdom
11.2019 - Current
  • Looking after day to day running of yard
  • Sorting out morning paperwork before crews come in and giving them to the crews
  • Ordering uniform and other stuff required through out the yard
  • Vehicle allocation
  • Reporting problems to client
  • Induction training for new starters
  • Streamlined workflow for a more efficient process.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.

HGV Driver

Veolia
Norwich
08.2016 - 11.2019
  • Driving refuse collection vehicle
  • Runing a round to collect bins
  • Keeping vehicle clean and tidy
  • Reporting any problems
  • Reporting defects
  • Sweeper driver

HGV Driver

Wavney Norse
Lowestoft
08.2011 - 08.2016
  • Driving refuse collection vehicle
  • Ruining a round to collect bins
  • Keeping vehicle clean and tidy
  • Reporting any problems
  • Reporting defects
  • Sweeper driver
  • Gully empty and cleaner
  • Streets litter picker and litter bins
  • Tanker driver
  • Call outs

HGV Driver

Cleanaway
Northampton
01.2000 - 11.2000
  • Learnt to driver roll on roll off, F.E.L, and skip wagons whilst here

Taxi Driver/Controller/Night Manager

K Cars Taxis
Northampton
08.2011 - 11.1998
  • Driving taxis
  • Controlling up to 60 vehicles supplying work and answering phones on a 12 hour shift
  • Dealing with the council and school contracts and keeping the paper work up to date
  • I done this on and off over this period

Education

Trinity Upper School - Mathematics, English, Science, Design & Technology

Trinity Upper School
09.1991 - 07.1994

Booth Lane College - NVQ Level 2 in Engineering Training

Booth Lane College
09.1994 - 07.1995

Skills

  • Customer Service
  • Conflict Resolution
  • Self-motivation
  • Fast Learner
  • Problem Solving
  • Ability to Multitask
  • Adaptability
  • Ability to Work Under Pressure
  • Computer Skills
  • Punctual
  • Communication Skills
  • Ability to Work in a Team
  • Staff management
  • Effective communication
  • Report writing
  • Decision making
  • Time management
  • Resource allocation
  • Task prioritisation
  • Technical troubleshooting
  • Product knowledge
  • Team supervision
  • Operational planning
  • Team management
  • Risk assessment

Personal Information

  • Date of birth: 12/23/77
  • Nationality: English

Custom

  • Computer Building
  • Gaming
  • Football
  • Music

Affiliations

  • Airsoft
  • Building and maintaining computers/pc
  • Football
  • online gaming
  • gym
  • swimming

Accomplishments

    I have in the last year lost over 10 stone in weight and have been in the local paper for this accomplishment

Certification

MENTAL HEATH FIRST AIDER

FIRST AIDER

IOSH MANAGEMENT

TRAIN THE TRAINER ON ALL THE VECHILES THAT BROADLAND DEPOT USE I.E DUSTCARTS,SWEEPERS AND STREETS VECHILES

DRIVER ASSESOR

ASBESTOS AWARE TRAINED

ADR GENERAL AWARENESS TRAINED




Timeline

Forman/Team Leader

Veolia
11.2019 - Current

HGV Driver

Veolia
08.2016 - 11.2019

HGV Driver

Wavney Norse
08.2011 - 08.2016

Taxi Driver/Controller/Night Manager

K Cars Taxis
08.2011 - 11.1998

HGV Driver

Cleanaway
01.2000 - 11.2000

Booth Lane College - NVQ Level 2 in Engineering Training

Booth Lane College
09.1994 - 07.1995

Trinity Upper School - Mathematics, English, Science, Design & Technology

Trinity Upper School
09.1991 - 07.1994
Thomas Coulson