Summary
Overview
Work History
Education
Skills
Timeline
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THOMAS DANCA

Charlotte

Summary

Results-oriented professional with expertise in customer service, supply chain, and market development. Proven track record of analyzing trends, optimizing processes, and driving growth. Skilled communicator adept at building relationships, solving complex problems, and exceeding performance goals.

Overview

6
6
years of professional experience

Work History

Market Development Lead

Campbell’s Soup Company
03.2024 - Current
  • Analyzed market conditions and identified growth opportunities
  • Collaborated with cross-functional teams to optimize product availability and meet service targets
  • Planned and communicated distribution and promotional targets to achieve business objectives

Market Sales Lead

Campbell’s Soup Company
08.2023 - 03.2024
  • Developed and maintained business relationships with Independent Distributor Partners (IDPs) and key retail decision-makers
  • Secured incremental placements and displays in collaboration with IDPs
  • Communicated inventory needs to logistics teams, ensuring seamless service to retailers

Supply Chain Analyst

Campbell’s Soup Company
10.2021 - 03.2023
  • Resolved customer inquiries through root cause analysis and data-driven solutions
  • Tracked orders, shipments, and delivery timelines to meet customer needs
  • Conducted reliability failure analyses and supported corrective action planning

Customer Experience Partner

A.P. Moller-Maersk
06.2021 - 10.2021
  • Managed SOPs, KPIs, and tactical projects to ensure customer satisfaction
  • Coordinated operations while adhering to regulatory compliance

Customs Broker Specialist

A.P. Moller-Maersk
04.2020 - 06.2021
  • Provided efficient customs clearance for international shipments
  • Maintained top KPI performance through detail-oriented work

Customs House Brokerage Intern

A.P. Moller-Maersk
05.2019 - 03.2020
  • Ensured proper customs documentation for timely shipping
  • Supported team efforts in meeting KPIs and customer satisfaction

Education

Bachelor of Science in Business Administration (B.S.B.A.) - Operations and Supply Chain Management

University of North Carolina at Charlotte
Charlotte, NC

Skills

  • Relationship Building
  • Brand Management
  • Data-Driven Decision Making
  • Competitor Analysis
  • SAP
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Power BI

Timeline

Market Development Lead

Campbell’s Soup Company
03.2024 - Current

Market Sales Lead

Campbell’s Soup Company
08.2023 - 03.2024

Supply Chain Analyst

Campbell’s Soup Company
10.2021 - 03.2023

Customer Experience Partner

A.P. Moller-Maersk
06.2021 - 10.2021

Customs Broker Specialist

A.P. Moller-Maersk
04.2020 - 06.2021

Customs House Brokerage Intern

A.P. Moller-Maersk
05.2019 - 03.2020

Bachelor of Science in Business Administration (B.S.B.A.) - Operations and Supply Chain Management

University of North Carolina at Charlotte

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