Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Thomas Daniels

Thomas Daniels

Harriman

Summary

Offering strong interpersonal skills and commitment to creating positive atmosphere, eager to learn and grow within dynamic environment. Brings foundational understanding of customer service and ability to quickly master new skills. Ready to use and develop excellent communication and organization skills in leadership role.

Overview

3
3
years of professional experience
2
2
Certification

Work History

Barista Shift Lead

Scooter's Coffee
11.2024 - Current
  • Led team during shifts, ensuring efficient service and product quality.
  • Trained new baristas on beverage preparation and customer service standards.
  • Managed inventory levels, placing orders to maintain stock availability.
  • Implemented operational procedures to enhance workflow efficiency and reduce wait times.

Barista

Dunkin' Donuts
01.2023 - 08.2024

Education

Bachelor of Arts - Psychology

University of Tennessee
Knoxville, TN
05-2027

High School Diploma -

Roane County High School
Kingston, TN
05-2023

Skills

  • Cash-handling proficiency
  • Cleanliness standards
  • Promotional strategies
  • Critical thinking
  • Task delegation
  • Service training

Certification

  • Microsoft 365 apps and office 2019-Word exam. December 12th, 2022.
  • Microsoft 365 apps and office 2019-Powerpoint exam. December 12th, 2022.

Timeline

Barista Shift Lead

Scooter's Coffee
11.2024 - Current

Barista

Dunkin' Donuts
01.2023 - 08.2024

Bachelor of Arts - Psychology

University of Tennessee

High School Diploma -

Roane County High School
Thomas Daniels