Product Management Director
Kalmar USA
Ottawa, Kansas
11/01/20 - Current
- Collaborated with cross-functional teams to ensure successful product launches.
- Created detailed project plans, timelines, and resource allocations for new products.
- Managed product development cycles from concept to launch, ensuring on-time delivery of projects.
- Established performance metrics to measure success of existing and proposed products.
- Identified opportunities for improvement in current processes related to product management.
- Provided guidance and support to the design team during the development process.
- Analyzed customer feedback data to identify areas for improvement in existing products.
- Created technical documentation such as user manuals and training materials.
- Negotiated contracts with vendors, suppliers, and partners as needed.
- Implemented quality assurance practices throughout the entire product life cycle.
- Documented product specifications according to industry standards.
- Maintained relationships with key stakeholders across multiple departments.
- Collaborated with customers, partners and internal teams to drive product vision and project prioritization.
- Developed and managed product requirements by organizing documentation, feature requests and tickets for implementation.
- Delivered polished products by directing launch and ongoing refinement.
- Coordinated with engineering staff to determine best technical implementation methods and schedule.
- Conducted initial scoping to guide project planning and direction.
- Oversaw progress on product and project plans by [Action].
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Supervised creation of marketing materials and collateral.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Developed and implemented strategic plans to meet organizational objectives.
- Managed a staff of 10 employees, including recruitment, performance reviews, coaching, and disciplinary action.
- Created short-term and long-term goals to ensure successful operations.
- Ensured compliance with company policies and procedures in all areas of business operations.
- Negotiated contracts with vendors, suppliers, customers, and other partners.
- Provided leadership to ensure high standards of customer service were met or exceeded.
- Promoted collaboration among executives to drive operational efficiency improvements.
- Reviewed operational reports and identified opportunities for cost reductions and process improvement initiatives.
- Conducted regular meetings with department heads to review progress on strategic objectives.
- Oversaw the development of new products and services from concept through launch.
- Implemented best practices in quality control processes across all departments.
- Resolved customer complaints promptly while maintaining positive relationships.
- Liaised between various departments within the organization to facilitate communication flow.
- Identified training needs for staff members in order to improve their job performance.
- Guaranteed overall delivery and quality of unit's offerings to customers.
- Oversaw daily operations of multiple business units.
- Provided direct management of key functional managers and executives in business unit.
- Worked with cross-functional teams to develop thoughtful product positioning strategies.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Mitigated business risks by working closely with staff members and assessing performance.