THOMAS DOLAND
Chesterfield,VA
Summary
Business Professional with over 20 years of customer service and catering experience. Very skilled in administrative work, Microsoft Office, graphic design, and event promotion. Self-starter with excellent communication and organization adept at demonstrating teamwork, project coordination capabilities, and strong attention to detail.
Overview
22
22
years of professional experience
Work History
OWNER/PRODUCER
SPIRAL RICHMOND ARTS COLLABORATIVE
01.2002 - Current
- Coordinate events, problem-solve, direct set-up/take-down, delegate staff, and organize vendors
- Provide general support to staff by planning, fielding calls, taking notes and providing correspondence
- Recruit and organize over 70 volunteers, artists, and musicians to deliver stage performances at local venues
- Maintain a working relationship with vendors and venues by continuously promoting using interpersonal skills
- Understanding the complex rules of different venues, and needs diverse clients to deliver quality entertainment
- Accurately manage budgeting, expenses, financial reports, and collect payment for events
- Communicate with marketing team and utilize Microsoft Office or graphic design software to create advertisements.
SERVER/BARTENDER
SERGIO'S PIZZA
03.2018 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
SHIFT MANAGER/SERVER/BARTENDER
VILLAGE CAFE
01.2002 - 01.2018
- Manage front end of restaurant focusing on building relationships with guests and team
- Engage customers by working one-on-one to ascertain their needs and offer food suggestions or information
- Address issues with staff or equipment to meet quality and performance standards
Education
Certificate in Nutrition And Food Science -
University of Richmond
Richmond, VA02.2019
L.C. BIRD HIGH SCHOOL
01.1987
Skills
- MICROSOFT OFFICE
- TYPE 60 WPM
- PROJECT MANAGEMENT
- COMMUNITY ENGAGEMENT
- PROCESS IMPROVEMENT
- SUPERVISION & TRAINING
- CATERING
Teaching and performing Fire Arts, Instruction on Fire Safety
Teaching Fire Safety, Performance, and Flow Arts at local Retirement Communities and Local and Regional Festivals and Events
Timeline
SERVER/BARTENDER
SERGIO'S PIZZA
03.2018 - 02.2023
OWNER/PRODUCER
SPIRAL RICHMOND ARTS COLLABORATIVE
01.2002 - Current
SHIFT MANAGER/SERVER/BARTENDER
VILLAGE CAFE
01.2002 - 01.2018
Certificate in Nutrition And Food Science -
University of Richmond
L.C. BIRD HIGH SCHOOL
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