Thomas Doran
Gilbert,AZ
Summary
Accomplished Project Manager with a proven track record in delivering exceptional customer service and project management excellence, notably with Prowest Roofing and Restoration. Skilled in navigating insurance claims and ensuring OSHA compliance, I excel in sales production and fostering client relationships. My leadership has significantly enhanced team capabilities and project outcomes.
Overview
12
12
years of professional experience
Work History
Owner/Project Manager
Doran Consulting, LLC
06.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, Material suppliers and Insurance companies resulting in repeat business and referrals.
- Managed jobs from start to end
- Interacted well with customers to build connections and nurture relationships.
Subcontractor/Project Manager
Prowest Roofing and Restoration
01.2022 - Current
- Worked closely with homeowners to ascertain specifics of project.
- Worked with Insurance companies to properly indemnify homeowners after a storm created damage to their property.
- Delivered high level of service to all customers and effectively resolved issues.
- Monitored OSHA compliance standards at job site.
- Hired and trained new project managers.
Subcontractor/Project Manager
United Contracting Group
01.2019 - 01.2022
- Worked closely with homeowners to ascertain specifics of project.
- Worked with Insurance companies to properly indemnify homeowners after a storm created damage to their property.
- Delivered high level of service to all customers and effectively resolved issues.
- Monitored OSHA compliance standards at job site.
- Hired and trained new project managers.
Training Specialist/Technical Support Representative
Innovative Cutting Systems
01.2013 - 03.2017
- Trained new clients/companies to be efficient in using a CAD software and how to integrate the software with small and large format CNC routers and laser engravers.
- Developed training handbooks, computer tutorials and reference materials in order to ensure maximum productivity in company goals.
- Navigated issues that would arise with machinery and would find a solution.
- Evaluated training effectiveness by making continuous improvements as needed.
- Developed a preventative maintenance program with the clients machinery to make sure the client had a properly working machine.
- Worked hands-on with large and small format laser engraving machines.
Education
High School Diploma -
Dobson High School
Mesa, AZ01-2009
Skills
- Sales production
- Driven individual
- Self starter
- Project management
- Customer interaction
- Scheduling and Planning
Timeline
Subcontractor/Project Manager
Prowest Roofing and Restoration
01.2022 - Current
Subcontractor/Project Manager
United Contracting Group
01.2019 - 01.2022
Owner/Project Manager
Doran Consulting, LLC
06.2017 - Current
Training Specialist/Technical Support Representative
Innovative Cutting Systems
01.2013 - 03.2017
High School Diploma -
Dobson High School
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