Thomas Drake
Dayton,NJ
Summary
Proactive and results-oriented professional with a track record of fostering teamwork and delivering exceptional customer service at Jersey Mike's Subs. Demonstrated ability to solve problems, communicate effectively, and maintain a positive attitude under pressure. Skilled in collaboration and attention to detail, contributing to enhanced team efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Jersey Mike's Subs
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Seasonal Laborer
South Brunswick Township
06.2021 - 09.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Education
Bachelor in Criminal Justice - Criminal Justice
Middlesex County College
Edison, NJ05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Clear communication
- Attention to detail
Timeline
Team Member
Jersey Mike's Subs
09.2024 - Current
Seasonal Laborer
South Brunswick Township
06.2021 - 09.2023
Bachelor in Criminal Justice - Criminal Justice
Middlesex County College
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