Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Thomas Drury

Frisco

Summary

Resourceful Food and Beverage Supervisor known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in conflict resolution, effective communication, and adaptability, ensuring smooth operation and positive dining experiences for guests.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Atrium Hospitality
Frisco
05.2024 - Current
  • Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
  • Oversaw inventory, and maintained bar inventory and liquor storage.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.

Volunteer Wildland Firefighter

NCCC Americorps
Vicksburg
07.2023 - 05.2024
  • Maintained strict safety protocols to ensure personal and coworker safety.
  • Utilized incident command systems during firefighting and emergency operations.
  • Executed wildfire suppression tasks, including constructing firelines and executing fire suppression.
  • Participated in wildfire risk assessments and mitigation planning efforts.
  • Participated in wildfire controlled burns and prevention.

Shift Supervisor

Cowboy Chicken
Frisco
01.2021 - 07.2023
  • Delegated tasks to employees and monitored activities and task completion.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Created work schedules for staff while adhering to labor laws and budget constraints.

Cashier

Market Street
Frisco City
05.2018 - 03.2020
  • Welcomed customers, offering assistance to help find store items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained cleanliness of the checkout area, including countertops, registers, and store aisles.

Education

High School Diploma -

Memorial High School
Frisco, TX
05-2021

Skills

  • Inventory management
  • Bartending techniques
  • Quality control
  • Customer service
  • Staff supervision
  • Task prioritization
  • Continuous improvement
  • Reliability

Accomplishments

  • Bronze Congressional Award

Certification

  • TBAC Certification
  • Food handlers Certification

Timeline

Food and Beverage Supervisor

Atrium Hospitality
05.2024 - Current

Volunteer Wildland Firefighter

NCCC Americorps
07.2023 - 05.2024

Shift Supervisor

Cowboy Chicken
01.2021 - 07.2023

Cashier

Market Street
05.2018 - 03.2020

High School Diploma -

Memorial High School

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