Thomas L Duda
Detroit,Maine
Summary
Looking to obtain a position with a company that will allow me the opportunity for growth while building on my current experience, while also being able to take care of my family and provide a future for both them and myself, and being a part of something bigger. I am currently a professional in sales with strong track record in automotive industry. Known for building rapport with customers and guiding them through buying process seamlessly. Adept at working collaboratively within team to meet and exceed sales goals. Reliable and adaptable to changing market conditions. Because of other experience in my travels in life I am also knowledgeable with many types of machinery with solid background in load building and material handling. Proven ability to efficiently organize and assemble construction materials, ensuring timely project completion. Demonstrated aptitude for teamwork and effective communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Car Salesman
Central Maine Motors Chevy Buick
06.2018 - Current
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
Load Builder
Eldredge Lumber
10.2017 - 06.2018
- Collaborated with team members to develop and implement strategic initiatives aimed at improving warehouse operations, resulting in measurable improvements in productivity and efficiency.
- Skillfully operated various types of equipment, including pallet jacks and forklifts, to safely transport materials within the warehouse.
- Collaborated with warehouse staff to optimize space utilization and improve overall storage capacity.
- Exceeded customer expectations by ensuring accurate fulfillment of special requests, leading to increased satisfaction ratings.
Sawmill
Moose River Lumber
04.2017 - 08.2017
- Responsibilities
- Milling of lumber
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Manager
T-mobile USA
07.2013 - 04.2017
- Dan Pelletier
- 1-207-680-5375
- Position
- Telesales, Customer Service, Team of Experts
- Responsibilities
- Taking both sales and customer service calls
- Resolving customers issues by account viewing and management of features
- Right fitting for potential sales opportunity
- Running payments for ACH and Credit cards
- Trouble shooting for technical issues with customers devices
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales/Customer Service
Argo Marketing Group
10.2012 - 07.2013
- 109 Somerset Plaza
- Pittsfield, ME04967
- Manager:
- Brandon Badeen
- 207-949-6954
- Position:
- Sales/Customer Service
- Responsibilities:
- Training of agents in Sales/CS Process
- Taking and receiving both Sales and CS calls, local and Internationally
- Filing hourly SPH reports as well as nightly EOS reports
- Communicating and trouble shooting with IT when technical issues come up
- Setup of work Stations when new agents arrive
- Listening and Coaching with agent
- Organization of New Campaigns
Leather Tanner
Tasman Industries INC
05.2012 - 10.2012
- Manager:
- Jim Morgan
- 207-938-2977
- Position:
- Spray Utility
- Responsibilities:
- Set up and operation of Spray lines
- Color Matching
- Maintenance of machines
- Organizing work flow
- Quality Control
Sales Agent
Argo Marketing Group
01.2012 - 05.2012
- Responsibilities:
- Making and receiving Sales Calls
- Floor Support
- Training
Retail/Commercial Collector
Benuck & Rainey INC
03.2011 - 01.2012
- Manager:
- Matt Rainey
- 603-868-5566
- Position:
- Retail/Commercial Collector
- Responsibilities:
- Collection of Debts both Retail and Commercial
- Taking and receiving calls
- Organization of Files with Open Office/ Excel
Leather Tanner
Irving Tanning Company INC
10.2008 - 11.2010
- Manager:
- Jim Morgan
- 207-938-2977
- Position:
- Spray Utility
- Responsibilities:
- Set up and operation of Spray lines
- Color Matching
- Maintenance of machines
- Organizing work flow
- Quality Control
Cell Team Leader/Machine Operator
Prime Tanning Company INC
05.2006 - 10.2008
- Manager:
- Harold Brooks
- 207-490-2409
- Position:
- Cell Team Leader/Machine Operator
- Responsibilities:
- Set up and operation of Spray lines
- Color Matching
- Maintenance of machines
- Organizing work flow
Education
High school or equivalent -
Skills
- Accounts Payable
- ACH
- Customer service
- Goal oriented
- Team collaboration
- Load planning expertise
- Workplace cleanliness
- Order picking accuracy
- Shipping and receiving
- Warehouse organization
- Machinery operation
- Attention to detail
Certification
Driver's License
Timeline
Car Salesman
Central Maine Motors Chevy Buick
06.2018 - Current
Load Builder
Eldredge Lumber
10.2017 - 06.2018
Sawmill
Moose River Lumber
04.2017 - 08.2017
Manager
T-mobile USA
07.2013 - 04.2017
Sales/Customer Service
Argo Marketing Group
10.2012 - 07.2013
Leather Tanner
Tasman Industries INC
05.2012 - 10.2012
Sales Agent
Argo Marketing Group
01.2012 - 05.2012
Retail/Commercial Collector
Benuck & Rainey INC
03.2011 - 01.2012
Leather Tanner
Irving Tanning Company INC
10.2008 - 11.2010
Cell Team Leader/Machine Operator
Prime Tanning Company INC
05.2006 - 10.2008
Driver's License
High school or equivalent -
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